ReadingEggs incident

Issues accessing the Reading Eggs Platform

Minor Resolved View vendor source →

ReadingEggs experienced a minor incident on September 22, 2023 affecting ReadingEggs and Reading Eggspress and 1 more component, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2023, 01:44 AM UTC
Resolved
Sep 22, 2023, 01:57 AM UTC
Duration
13m
Detected by Pingoru
Sep 22, 2023, 01:44 AM UTC

Affected components

ReadingEggsReading EggspressMathseedsReadingEggs Junior

Update timeline

  1. investigating Sep 22, 2023, 01:44 AM UTC

    We are currently investigating issues accessing the reading eggs platform

  2. resolved Sep 22, 2023, 01:57 AM UTC

    The problem has resolved and all products are accessible and performant. We have identified the cause and will implement a fix to ensure this does not occur again.