ReadingEggs incident

Issues logging in to all products

Notice Resolved View vendor source →

ReadingEggs experienced a notice incident on October 10, 2024 affecting ReadingEggs and Reading Eggspress and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2024, 04:36 AM UTC
Resolved
Oct 10, 2024, 05:25 AM UTC
Duration
49m
Detected by Pingoru
Oct 10, 2024, 04:36 AM UTC

Affected components

ReadingEggsReading EggspressMathseedsReadingEggs Junior

Update timeline

  1. investigating Oct 10, 2024, 04:36 AM UTC

    We are currently investigating the login issues being experienced by our customers

  2. identified Oct 10, 2024, 04:43 AM UTC

    The issue has been identified and a fix is being implemented

  3. monitoring Oct 10, 2024, 04:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 10, 2024, 05:25 AM UTC

    This incident has been resolved.