Razer Gold - Degradation of service
Affected: Razer Gold & Silver
Timeline · 2 updates
- identified Oct 20, 2025, 04:13 PM UTC
Razer Gold and Silver service degradation Identified
- resolved Oct 21, 2025, 01:28 AM UTC
Services has been restored.
Razer Outage History
Razer is up right nowRazer had 3 outages in the last 2 years totaling 31h 18m of downtime — averaging 0.1 incidents per month.
There were 3 Razer outages since February 10, 2025 totaling 31h 18m of downtime. Each is summarised below — incident details, duration, and resolution information.
RazerID : Degradation of service
Affected: Razer IDRazer Synapse
Timeline · 6 updates
- investigating Oct 20, 2025, 08:02 AM UTC
RazerID service degradation observed. We are currently investigating the issue.
- investigating Oct 20, 2025, 08:03 AM UTC
We are continuing to investigate this issue.
- identified Oct 20, 2025, 08:26 AM UTC
team is working with the Cloud Service Provider to recover the service. Service degradation is still observed.
- identified Oct 20, 2025, 03:16 PM UTC
The Cloud Service Provider is still working towards a full resolution. Service degradation continues to be observed.
- monitoring Oct 20, 2025, 09:08 PM UTC
The cloud service provider has implemented fixes, and we are seeing recovery in the previously degraded services.
- resolved Oct 21, 2025, 04:26 AM UTC
This incident has been resolved.
RazerID: Login issues
Affected: Razer Central
Timeline · 3 updates
- investigating Feb 10, 2025, 12:38 PM UTC
There is degradation of service on RazerID for user's who are logged in via software clients. Users may experience login issues. The team is investigating it.
- identified Feb 10, 2025, 12:58 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 10, 2025, 02:17 PM UTC
Fix was deployed and service has been restored.