Rasayel Outage History

Rasayel is up right now

Rasayel had 7 outages in the last 2 years totaling 82h 49m of downtime — averaging 0.3 incidents per month.

There were 7 Rasayel outages since October 28, 2024 totaling 82h 49m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.rasayel.io

Major October 20, 2025

Amazon AWS outage (global)

Detected by Pingoru
Oct 20, 2025, 08:39 AM UTC
Resolved
Oct 20, 2025, 10:57 AM UTC
Duration
2h 18m
Timeline · 3 updates
  1. monitoring Oct 20, 2025, 08:39 AM UTC

    AWS (Amazon Web Services) is currently experiencing an outage that's affecting many online tools and services, including Rasayel. The AWS team is posting regular updates here: We are monitoring the situation closely, and we will update you as we learn more..

  2. monitoring Oct 20, 2025, 09:59 AM UTC

    Amazon AWS systems are now in recovery. Rasayel systems are returning to normal as well, and our team is monitoring the results. We will share another update once the issue is fully resolved. .

  3. resolved Oct 20, 2025, 10:57 AM UTC

    This incident has been fully resolved. If you're still facing issues, please contact our support team at [email protected], or chat with us on WhatsApp. .

Read the full incident report →

Minor March 11, 2025

WhatsApp Cloud API is experiencing some disruption

Detected by Pingoru
Mar 11, 2025, 06:53 PM UTC
Resolved
Mar 13, 2025, 08:03 AM UTC
Duration
1d 13h
Timeline · 2 updates
  1. investigating Mar 11, 2025, 06:53 PM UTC

    Meta has acknowledged an issue on their side, experiencing some disruption that impacts the receipt of incoming messages on WhatsApp Cloud API. They are experiencing some disruption impacting receiving incoming messages on WhatsApp Cloud API. This issue started on March 5th 8 AM GMT. META's engineering teams are investigating the issue. They will provide another update within 4 hours or sooner if additional information is available..

  2. resolved Mar 13, 2025, 08:03 AM UTC

    This incident has been resolved by META.

Read the full incident report →

Minor February 5, 2025

Some disruptions to Cloud API messaging [360dialog]

Detected by Pingoru
Feb 05, 2025, 07:45 AM UTC
Resolved
Feb 05, 2025, 03:04 PM UTC
Duration
7h 18m
Timeline · 3 updates
  1. investigating Feb 05, 2025, 07:45 AM UTC

    360dialog is currently experiencing a partial outage in its cloud API messaging service. This outage is specifically affecting the messaging service for incoming messages. For more information refer to their [status page](https://status.360dialog.com/cm6r59kif000nhwyo48km38ut)..

  2. investigating Feb 05, 2025, 08:32 AM UTC

    The cause of the issue has been identified as a META issue and we’re awaiting their response. Meta has acknowledged this issue on [their status page](https://metastatus.com/whatsapp-business-api).

  3. resolved Feb 05, 2025, 03:04 PM UTC

    META has reported that this issue has now been resolved..

Read the full incident report →

Minor January 22, 2025

WhatsApp Signup Disruptions

Detected by Pingoru
Jan 22, 2025, 08:03 AM UTC
Resolved
Jan 22, 2025, 08:41 AM UTC
Duration
37m
Timeline · 2 updates
  1. monitoring Jan 22, 2025, 08:03 AM UTC

    Meta have reported an issue that is causing disruptions to the signup. Account creation using the Facebook Signup widget might fail. We are monitoring the situation closely and waiting on Meta. Please refer to [Meta Status Page](https://metastatus.com/whatsapp-business-api) and subscribe for updates..

  2. resolved Jan 22, 2025, 08:41 AM UTC

    This incident has been resolved..

Read the full incident report →

Minor December 20, 2024

Temporary slowness in the Rasayel app

Detected by Pingoru
Dec 20, 2024, 04:05 PM UTC
Resolved
Dec 20, 2024, 04:20 PM UTC
Duration
14m
Timeline · 2 updates
  1. investigating Dec 20, 2024, 04:05 PM UTC

    We’re currently experiencing some slowness in the Rasayel app. Our team is investigating the issue and working on a resolution as quickly as possible. We’ll keep you updated as soon as we learn more. If you have any questions or concerns, please reach out to our support team..

  2. resolved Dec 20, 2024, 04:20 PM UTC

    This incident has been resolved. We're back to normal now..

Read the full incident report →

Major December 11, 2024

Meta outage affecting WhatsApp messaging delivery

Detected by Pingoru
Dec 11, 2024, 06:34 PM UTC
Resolved
Dec 12, 2024, 09:45 AM UTC
Duration
15h 10m
Timeline · 5 updates
  1. investigating Dec 11, 2024, 06:34 PM UTC

    We have been made aware of an issue at Meta that is affecting WhatsApp message delivery. This is a developing incident and we are monitoring the situation closely. As it stands Meta have not reported an issue but you can follow their status page here: .

  2. investigating Dec 11, 2024, 06:55 PM UTC

    Meta have reported they have engaged their engineering teams and are investigating the issue. The Meta status page is available here: .

  3. monitoring Dec 11, 2024, 07:30 PM UTC

    We are seeing improvements on sending an receiving messages. We are continuing to monitor Meta's status page .

  4. monitoring Dec 11, 2024, 08:58 PM UTC

    Inbound and outbound messaging appears to be working again from our testing. Meta are still reporting issues on their status page, we are continuing to monitor..

  5. resolved Dec 12, 2024, 09:45 AM UTC

    Meta have resolved their previous issues..

Read the full incident report →

Minor October 28, 2024

Meta Embedded Signup Disruptions

Detected by Pingoru
Oct 28, 2024, 12:12 PM UTC
Resolved
Oct 29, 2024, 08:11 AM UTC
Duration
19h 59m
Timeline · 3 updates
  1. identified Oct 28, 2024, 12:12 PM UTC

    Meta has reported some disruptions with the Embedded Signup which currently prevents new number registrations. The issue has been identified and Meta team is currently working on resolving it. We're keeping a close eye on the situation and will provide updates as soon as we have more details. Refer to [Meta's status](https://metastatus.com/whatsapp-business-api) page and subscribe for updates..

  2. monitoring Oct 28, 2024, 01:37 PM UTC

    Meta has reported that they've resolved the issue and the Embedded Signup should be fully restored within a couple of hours. We're monitoring the situation and will provide updates as soon as we have more details. Refer to [Meta's status](https://metastatus.com/whatsapp-business-api) page and subscribe for updates..

  3. resolved Oct 29, 2024, 08:11 AM UTC

    Meta has reported that the issue has been resolved and the Embedded Signup functionality is now fully restored..

Read the full incident report →