Rasayel Outage History

Started Oct 20, 2025, 08:39 AM UTC· resolved Oct 20, 2025, 10:57 AM UTC

1. monitoring Oct 20, 2025, 08:39 AM UTC

   AWS (Amazon Web Services) is currently experiencing an outage that's affecting many online tools and services, including Rasayel. The AWS team is posting regular updates here: We are monitoring the situation closely, and we will update you as we learn more..

2. monitoring Oct 20, 2025, 09:59 AM UTC

   Amazon AWS systems are now in recovery. Rasayel systems are returning to normal as well, and our team is monitoring the results. We will share another update once the issue is fully resolved. .

3. resolved Oct 20, 2025, 10:57 AM UTC

   This incident has been fully resolved. If you're still facing issues, please contact our support team at [email protected], or chat with us on WhatsApp. .

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Started Mar 11, 2025, 06:53 PM UTC· resolved Mar 13, 2025, 08:03 AM UTC

1. investigating Mar 11, 2025, 06:53 PM UTC

   Meta has acknowledged an issue on their side, experiencing some disruption that impacts the receipt of incoming messages on WhatsApp Cloud API. They are experiencing some disruption impacting receiving incoming messages on WhatsApp Cloud API. This issue started on March 5th 8 AM GMT. META's engineering teams are investigating the issue. They will provide another update within 4 hours or sooner if additional information is available..

2. resolved Mar 13, 2025, 08:03 AM UTC

   This incident has been resolved by META.

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Started Feb 05, 2025, 07:45 AM UTC· resolved Feb 05, 2025, 03:04 PM UTC

1. investigating Feb 05, 2025, 07:45 AM UTC

   360dialog is currently experiencing a partial outage in its cloud API messaging service. This outage is specifically affecting the messaging service for incoming messages. For more information refer to their [status page](https://status.360dialog.com/cm6r59kif000nhwyo48km38ut)..

2. investigating Feb 05, 2025, 08:32 AM UTC

   The cause of the issue has been identified as a META issue and we’re awaiting their response. Meta has acknowledged this issue on [their status page](https://metastatus.com/whatsapp-business-api).

3. resolved Feb 05, 2025, 03:04 PM UTC

   META has reported that this issue has now been resolved..

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Started Jan 22, 2025, 08:03 AM UTC· resolved Jan 22, 2025, 08:41 AM UTC

1. monitoring Jan 22, 2025, 08:03 AM UTC

   Meta have reported an issue that is causing disruptions to the signup. Account creation using the Facebook Signup widget might fail. We are monitoring the situation closely and waiting on Meta. Please refer to [Meta Status Page](https://metastatus.com/whatsapp-business-api) and subscribe for updates..

2. resolved Jan 22, 2025, 08:41 AM UTC

   This incident has been resolved..

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Started Dec 20, 2024, 04:05 PM UTC· resolved Dec 20, 2024, 04:20 PM UTC

1. investigating Dec 20, 2024, 04:05 PM UTC

   We’re currently experiencing some slowness in the Rasayel app. Our team is investigating the issue and working on a resolution as quickly as possible. We’ll keep you updated as soon as we learn more. If you have any questions or concerns, please reach out to our support team..

2. resolved Dec 20, 2024, 04:20 PM UTC

   This incident has been resolved. We're back to normal now..

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Started Dec 11, 2024, 06:34 PM UTC· resolved Dec 12, 2024, 09:45 AM UTC

1. investigating Dec 11, 2024, 06:34 PM UTC

   We have been made aware of an issue at Meta that is affecting WhatsApp message delivery. This is a developing incident and we are monitoring the situation closely. As it stands Meta have not reported an issue but you can follow their status page here: .

2. investigating Dec 11, 2024, 06:55 PM UTC

   Meta have reported they have engaged their engineering teams and are investigating the issue. The Meta status page is available here: .

3. monitoring Dec 11, 2024, 07:30 PM UTC

   We are seeing improvements on sending an receiving messages. We are continuing to monitor Meta's status page .

4. monitoring Dec 11, 2024, 08:58 PM UTC

   Inbound and outbound messaging appears to be working again from our testing. Meta are still reporting issues on their status page, we are continuing to monitor..

5. resolved Dec 12, 2024, 09:45 AM UTC

   Meta have resolved their previous issues..

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Started Oct 28, 2024, 12:12 PM UTC· resolved Oct 29, 2024, 08:11 AM UTC

1. identified Oct 28, 2024, 12:12 PM UTC

   Meta has reported some disruptions with the Embedded Signup which currently prevents new number registrations. The issue has been identified and Meta team is currently working on resolving it. We're keeping a close eye on the situation and will provide updates as soon as we have more details. Refer to [Meta's status](https://metastatus.com/whatsapp-business-api) page and subscribe for updates..

2. monitoring Oct 28, 2024, 01:37 PM UTC

   Meta has reported that they've resolved the issue and the Embedded Signup should be fully restored within a couple of hours. We're monitoring the situation and will provide updates as soon as we have more details. Refer to [Meta's status](https://metastatus.com/whatsapp-business-api) page and subscribe for updates..

3. resolved Oct 29, 2024, 08:11 AM UTC

   Meta has reported that the issue has been resolved and the Embedded Signup functionality is now fully restored..

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