RapidSOS experienced a minor incident on September 2, 2026, lasting 4h 50m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Sep 02, 2026, 09:06 PM UTC
One of our upstream providers has identified an issue which is affecting the RapidSOS components flagged below. Our provider is working to remedy a fix as quickly as possible. We will provide updates here as information becomes available. Thank you for your patience, RapidSOS Engineering Team
- identified Sep 02, 2026, 11:45 PM UTC
The cause has been identified and a fix is being implemented.
- monitoring Sep 03, 2026, 12:14 AM UTC
The fix has been implemented and we are monitoring the results.
- resolved Sep 03, 2026, 01:56 AM UTC
The incident has been resolved.