RapidSOS experienced a notice incident on November 21, 2025, lasting 13m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 21, 2025, 06:15 AM UTC
We have seen unexpected failures start at around 1:02am ET and our traffic quickly failed over to our redundant region at around 1:15am ET to which we seen a steady and stable flow of network traffic. We have since stabilized and recovered our primary region and failed back over. We apologize for any issues this may have caused. Thank you for your patience, RapidSOS Engineering Team