RapidSOS experienced a notice incident on May 12, 2026, lasting 41m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 12, 2026, 06:36 PM UTC
Between 13:55 PM EST and 14:36 PM EST, an issue with an upstream provider caused partial outage. The upstream provider has since restored normal operations, and our services are now functioning as expected. We apologize for any inconvenience and are following up with the provider to help prevent recurrence. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team