RapidSOS experienced a minor incident on May 21, 2026, lasting 1h 44m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 21, 2026, 05:26 PM UTC
Our engineers identified an issue today between: 11:42 am - 11:50 am, 12:08 pm - 12:10 pm, and 1:24 pm - 1:26 pm, and took immediate steps for remediation. During these windows there was a degradation of Connect - US components. The incident has since been resolved, all systems are fully operational, and connection stability has been restored. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team