RapidSOS experienced a minor incident on May 28, 2026, lasting 1h 43m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 28, 2026, 02:10 PM UTC
Our engineers have discovered an issue with the RapidSOS components flagged below. We have escalated to the appropriate teams and are working to identify and resolve the issue as quickly as possible. We will provide updates here as information becomes available. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
- resolved May 28, 2026, 03:53 PM UTC
Our upstream provider has confirmed that the issue is resolved and all systems are now fully operational and stable. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team