RapidSOS incident

Issue with our Upstream Provider - Fix Implemented

Notice Resolved View vendor source →

RapidSOS experienced a notice incident on May 29, 2026, lasting 6h 44m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 05:15 AM UTC
Resolved
May 29, 2026, 12:00 PM UTC
Duration
6h 44m
Detected by Pingoru
May 29, 2026, 05:15 AM UTC

Update timeline

  1. identified May 29, 2026, 05:15 AM UTC

    One of our upstream providers is still experiencing an issue which is affecting the RapidSOS component SMS Verification. We are continuing to communicate with our provider and will resolve this incident once we have received confirmation that the issue has been resolved. Thank you for your patience, RapidSOS Engineering Team

  2. resolved May 29, 2026, 12:00 PM UTC

    Our upstream provider has confirmed that the issue is resolved and all systems are now fully operational and stable. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team