RapidSOS incident

Issue with our Upstream Provider - Update

Minor Resolved View vendor source →

RapidSOS experienced a minor incident on June 4, 2026, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 02:10 PM UTC
Resolved
Jun 04, 2026, 03:00 PM UTC
Duration
49m
Detected by Pingoru
Jun 04, 2026, 02:10 PM UTC

Update timeline

  1. identified Jun 04, 2026, 02:10 PM UTC

    One of our upstream providers is still experiencing an issue which is affecting the RapidSOS component Monitoring Services flagged below. We are continuing to communicate with our provider and will resolve this incident once we have received confirmation that the issue has been resolved. Thank you for your patience, RapidSOS Engineering Team

  2. resolved Jun 04, 2026, 03:00 PM UTC

    Our upstream provider has confirmed that the issue is resolved and all systems are now fully operational and stable. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team