Raisely experienced a critical incident on May 25, 2026 affecting Websites and Donation & Payment Processing and 1 more component, lasting 2m. The incident has been resolved; the full update timeline is below.
Affected components
WebsitesDonation & Payment ProcessingRegistration & Ticketing ProcessingMarketing AutomationAPIAdmin Panel
Update timeline
- investigating May 25, 2026, 05:12 PM UTC
We have identified the root cause of the current downtime and are actively working on a fix. We apologize for the inconvenience and appreciate your patience while we get Raseily back online.
- resolved May 25, 2026, 05:15 PM UTC
The issues affecting the Raisely platform have been fully resolved. All systems are now 100% operational, and users should be able to us the platform as usual. We apologize for the disruption and appreciate your patience while we worked to get back online.