Raisely experienced a minor incident on January 5, 2026 affecting Admin Panel, lasting 11h. The incident has been resolved; the full update timeline is below.
Affected components
Admin Panel
Update timeline
- investigating Jan 05, 2026, 03:44 AM UTC
We are currently investigating an issue preventing a small number of users from authenticating via two-factor authentication. Our team is monitoring the situation closely and will provide updates as soon as service is restored.
- monitoring Jan 05, 2026, 05:02 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 05, 2026, 02:45 PM UTC
This incident has been resolved.