Rainforest QA experienced a major incident on June 24, 2026 affecting Rainforest and Visual Editor and 1 more component, lasting 7h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 24, 2026, 06:22 AM UTC
We have discovered and issue with our Windows 11 VMs that is causing them to fail to boot and function. The fix has been identified and we are working to roll it out, but this may take a few hours. In the meantime runs that utilize these VM types will be delayed or may error. We are working to resolve the situation.
- monitoring Jun 24, 2026, 10:29 AM UTC
We have fixed the issue affecting our VMs and runs appear to be progressing normally now. There may still be some delays as we work through a small backlog of pending runs, and we will continue to monitor the situation.
- resolved Jun 24, 2026, 01:55 PM UTC
This incident has been resolved.