Rafiki experienced a minor incident on July 29, 2026 affecting MTN and MTN and 1 more component, lasting 1h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 29, 2026, 07:19 AM UTC
Status: Investigating Transaction Performance: FULL OUTAGE Affected components MTN (Full outage)
- investigating Jul 29, 2026, 07:22 AM UTC
Status: Investigating Dear Valued Client, We are currently experiencing a service disruption affecting transfers to MTN in Cameroon due to an outage with our processing partner. Kindly suspend traffic while the issue is being resolved. We are actively working with our partner to restore services as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience and understanding. Regards, Rafiki Operations. Affected components MTN (Full outage)
- resolved Jul 29, 2026, 08:56 AM UTC
Status: Resolved Dear Valued Client, We are glad to inform you that we are now observing normal flows to MTN in Cameroon. We are, however, still closely monitoring the situation and will update you in case of any anomalies. Please resume transaction processing if you have not done so already. Thank you for your continued trust and partnership. Regards, Rafiki Operations Team. Affected components MTN (Operational)