Rafiki experienced a minor incident on July 29, 2026, lasting 21h 22m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 29, 2026, 08:11 PM UTC
Status: Investigating Transaction Performance: FULL OUTAGE Affected components All Telcos (Full outage)
- monitoring Jul 30, 2026, 05:30 PM UTC
Status: Monitoring Disbursements previously impacting MOBILE MONEY in TANZANIA 🇹🇿 are now fully OPERATIONAL 🟢. Please resume transaction processing if you haven't already ✅ We will continue to monitor performance before marking this incident as fully resolved. Affected components All Telcos (Operational)
- resolved Jul 30, 2026, 05:33 PM UTC
Status: Resolved This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Telco Outage