Rafiki experienced a minor incident on August 1, 2026, lasting 11h 53m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 01, 2026, 07:17 AM UTC
Status: Investigating Transaction Performance: FULL OUTAGE Affected components Airtel (Full outage)
- monitoring Aug 01, 2026, 09:24 AM UTC
Status: Monitoring We are glad to inform you that we are now observing normal flows to AIRTEL. We are, however, still closely monitoring the situation and will update you in case of any anomalies. Please resume transaction processing. Thank you for your continued patience while we worked to restore services. Affected components Airtel (Operational)
- monitoring Aug 01, 2026, 12:36 PM UTC
Status: Monitoring Disbursements previously impacting AIRTEL in TANZANIA 🇹🇿 are now fully OPERATIONAL 🟢. Please resume transaction processing if you haven't already ✅ We will continue to monitor performance before marking this incident as fully resolved. Affected components Airtel (Operational)
- resolved Aug 01, 2026, 07:10 PM UTC
Status: Resolved This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Other