Rafiki experienced a minor incident on August 9, 2026 affecting Access Bank and Access Bank and 1 more component, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 09, 2026, 05:51 PM UTC
Status: Investigating Transaction Performance: FULL OUTAGE Affected components Access Bank (Full outage)
- investigating Aug 09, 2026, 05:54 PM UTC
Status: Investigating Dear Valued Client, We are currently experiencing a service disruption affecting transfers to Access Bank in Nigeria due to an outage with our processing partner. Kindly suspend traffic while the issue is being resolved. We are actively working with our partner to restore services as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience and understanding. Kind regards, Rafiki Operations. Affected components Access Bank (Full outage)
- resolved Aug 09, 2026, 07:10 PM UTC
Status: Resolved Dear Valued Client, We are glad to inform you that we are now observing normal flows to Access Bank in Nigeria. We are, however, still closely monitoring the situation and will update you in case of any anomalies. Please resume transaction processing if you have not done so already. Thank you for your continued trust and partnership. Regards, Rafiki Operations Team. Affected components Access Bank (Operational)