Rafiki incident

Incident affecting MTN in GHANA 🇬🇭

Minor Resolved View vendor source →

Rafiki experienced a minor incident on August 12, 2026, lasting 13h 36m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2026, 11:14 PM UTC
Resolved
Aug 13, 2026, 12:50 PM UTC
Duration
13h 36m
Detected by Pingoru
Aug 12, 2026, 11:14 PM UTC

Update timeline

  1. investigating Aug 12, 2026, 11:14 PM UTC

    Status: Investigating Transaction Performance: FULL OUTAGE Affected components MTN (Full outage)

  2. monitoring Aug 13, 2026, 04:47 AM UTC

    Status: Monitoring Disbursements previously impacting MTN in GHANA 🇬🇭 are now fully OPERATIONAL 🟢. Please resume transaction processing if you haven't already ✅ We will continue to monitor performance before marking this incident as fully resolved. Affected components MTN (Operational)

  3. investigating Aug 13, 2026, 08:39 AM UTC

    Status: Investigating Affected components MTN (Full outage)

  4. monitoring Aug 13, 2026, 11:59 AM UTC

    Status: Monitoring Disbursements previously impacting MTN in GHANA 🇬🇭 are now fully OPERATIONAL 🟢. Please resume transaction processing if you haven't already ✅ We will continue to monitor performance before marking this incident as fully resolved. Affected components MTN (Operational)

  5. resolved Aug 13, 2026, 12:50 PM UTC

    Status: Resolved This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Other