Rafiki experienced a minor incident on August 15, 2026 affecting All Telcos and All Telcos and 1 more component, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 15, 2026, 05:18 PM UTC
Status: Investigating Transaction Performance: FULL OUTAGE Affected components All Telcos (Full outage)
- resolved Aug 15, 2026, 06:12 PM UTC
Status: Resolved This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Telco Outage
- resolved Aug 15, 2026, 06:14 PM UTC
Status: Resolved Dear Valued Client,| We are glad to inform you that we are now observing normal flows to ALL MoMo in Tanzania. We are, however, still closely monitoring the situation and will update you in case of any anomalies. Please resume transaction processing. Thank you for your continued patience while we worked to restore services. Regards, Rafiki Operations Team. Affected components All Telcos (Operational)