Rafiki experienced a minor incident on September 6, 2026, lasting 2d. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 06, 2026, 09:17 PM UTC
Status: Investigating Transaction Performance: FULL OUTAGE Affected components MTN (Full outage)
- monitoring Sep 08, 2026, 03:52 PM UTC
Status: Monitoring Disbursements previously impacting MTN in CAMEROON 🇨🇲 are now fully OPERATIONAL 🟢. Please resume transaction processing if you haven't already ✅ We will continue to monitor performance before marking this incident as fully resolved. Affected components MTN (Operational)
- monitoring Sep 08, 2026, 05:21 PM UTC
Status: Monitoring Dear Valued Client, We are glad to inform you that we are now observing normal flows to MTN in Cameroon. We are, however, still closely monitoring the situation and will update you in case of any anomalies. Please resume transaction processing if you have not already done so. Thank you for your continued trust and partnership. Regards, Rafiki Operations Team. Affected components MTN (Operational)
- resolved Sep 08, 2026, 10:14 PM UTC
Status: Resolved This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: not set