Rafiki incident

Incident affecting ORANGE in CAMEROON 🇨🇲

Minor Resolved View vendor source →

Rafiki experienced a minor incident on September 9, 2026 affecting Orange and Orange and 1 more component, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2026, 11:38 AM UTC
Resolved
Sep 09, 2026, 01:55 PM UTC
Duration
2h 17m
Detected by Pingoru
Sep 09, 2026, 11:38 AM UTC

Affected components

OrangeOrangeOrange

Update timeline

  1. investigating Sep 09, 2026, 11:38 AM UTC

    Status: Investigating Transaction Performance: FULL OUTAGE Affected components Orange (Full outage)

  2. resolved Sep 09, 2026, 01:55 PM UTC

    Status: Resolved Dear Valued Client, We are glad to inform you that we are now observing normal flows to ORANGE in Cameroon. We are, however, still closely monitoring the situation and will update you in case of any anomalies. Please resume transaction processing if you have not already done so. Thank you for your continued trust and partnership. Regards, Rafiki Operations Team. Affected components Orange (Operational)