Rafiki experienced a minor incident on September 13, 2026, lasting 5h 8m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 13, 2026, 10:15 PM UTC
Status: Investigating Transaction Performance: FULL OUTAGE Affected components Airtel (Full outage)
- monitoring Sep 14, 2026, 02:07 AM UTC
Status: Monitoring Disbursements previously impacting AIRTEL in UGANDA 🇺🇬 are now fully OPERATIONAL 🟢. Please resume transaction processing if you haven't already ✅ We will continue to monitor performance before marking this incident as fully resolved. Affected components Airtel (Operational)
- resolved Sep 14, 2026, 03:24 AM UTC
Status: Resolved This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Telco Maintenance