Rafiki experienced a minor incident on September 28, 2026, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 28, 2026, 11:46 AM UTC
Status: Investigating Transaction Performance: FULL OUTAGE Affected components Tigo (Full outage)
- monitoring Sep 28, 2026, 12:34 PM UTC
Status: Monitoring Disbursements previously impacting TIGO in TANZANIA 🇹🇿 are now fully OPERATIONAL 🟢. Please resume transaction processing if you haven't already ✅ We will continue to monitor performance before marking this incident as fully resolved. Affected components Tigo (Operational)
- resolved Sep 28, 2026, 12:56 PM UTC
Status: Resolved This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Telco Outage