Rafiki experienced a minor incident on October 10, 2026, lasting 4d 15h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 10, 2026, 08:37 PM UTC
Status: Investigating Transaction Performance: FULL OUTAGE Affected components Orange (Full outage)
- monitoring Oct 12, 2026, 03:38 AM UTC
Status: Monitoring Disbursements previously impacting ORANGE in CAMEROON 🇨🇲 are now fully OPERATIONAL 🟢. Please resume transaction processing if you haven't already ✅ We will continue to monitor performance before marking this incident as fully resolved. Affected components Orange (Operational)
- investigating Oct 14, 2026, 09:07 PM UTC
Status: Investigating Affected components Orange (Full outage)
- resolved Oct 15, 2026, 12:14 PM UTC
Status: Resolved This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Partner Outage