Rafiki experienced a minor incident on October 15, 2026, lasting 3h 39m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 15, 2026, 11:57 AM UTC
Status: Investigating Transaction Performance: FULL OUTAGE Affected components EQUITY BANK (Full outage)
- investigating Oct 15, 2026, 12:13 PM UTC
Status: Investigating EQUITY AND STANBIC BANK UGX DOWNTIME Dear valued client, We're unfortunately experiencing an issue processing transfers to Equity and Stanbic in Uganda due to a partner outage. We advise that you pause traffic until this has been resolved. Apologies for the inconvenience. Regards, Rafiki Operations Team. Affected components EQUITY BANK (Full outage)
- resolved Oct 15, 2026, 03:36 PM UTC
Status: Resolved This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Other