Rafiki experienced a minor incident on August 31, 2026, lasting 44d 18h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 31, 2026, 09:24 PM UTC
Status: Investigating Transaction Performance: FULL OUTAGE Affected components Telebirr (Full outage)
- monitoring Sep 01, 2026, 04:34 PM UTC
Status: Monitoring Disbursements previously impacting Telebirr in ETHIOPIA 🇪🇹 are now fully OPERATIONAL 🟢. Please resume transaction processing if you haven't already ✅ We will continue to monitor performance before marking this incident as fully resolved. Affected components Telebirr (Operational)
- investigating Sep 01, 2026, 05:05 PM UTC
Status: Investigating Affected components Telebirr (Full outage)
- monitoring Sep 04, 2026, 03:43 AM UTC
Status: Monitoring Disbursements previously impacting Telebirr in ETHIOPIA 🇪🇹 are now fully OPERATIONAL 🟢. Please resume transaction processing if you haven't already ✅ We will continue to monitor performance before marking this incident as fully resolved. Affected components Telebirr (Operational)
- investigating Sep 04, 2026, 06:53 AM UTC
Status: Investigating Affected components Telebirr (Full outage)
- monitoring Sep 14, 2026, 08:23 AM UTC
Status: Monitoring Disbursements previously impacting Telebirr in ETHIOPIA 🇪🇹 are now fully OPERATIONAL 🟢. Please resume transaction processing if you haven't already ✅ We will continue to monitor performance before marking this incident as fully resolved. Affected components Telebirr (Operational)
- resolved Oct 15, 2026, 04:19 PM UTC
Status: Resolved This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Partner Outage