Radware Cloud WAF Outage History

Started Aug 20, 2026, 07:11 PM UTC· resolved Aug 20, 2026, 09:05 PM UTC

1. investigating Aug 20, 2026, 07:11 PM UTC

   Radware Cloud WAF service is currently experiencing a service impact event. Radware observed a brief service disruption at the MAA WAF PoP. All services have since been restored, and our teams are actively investigating the incident. Additional details will be provided as they become available. For additional questions please contact us via the support portal at https://support.radware.com/

2. identified Aug 20, 2026, 07:35 PM UTC

   The issue has been identified and a fix is being implemented.

3. monitoring Aug 20, 2026, 08:09 PM UTC

   A fix has been implemented and we are monitoring the results.

4. resolved Aug 20, 2026, 09:05 PM UTC

   This incident has been resolved.

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Started Aug 11, 2026, 06:49 PM UTC· resolved Aug 11, 2026, 06:51 PM UTC

1. investigating Aug 11, 2026, 08:36 PM UTC

   Radware Cloud WAF experienced a brief potentially service impacting event in MAA WAF PoP. TIme of Incident: 18:49-18:51 UTC Radware is investigating the issue. For additional questions please contact us via the support portal at https://support.radware.com/

2. resolved Aug 11, 2026, 08:36 PM UTC

   This incident has been resolved.

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Started Aug 04, 2026, 05:00 PM UTC· resolved Aug 04, 2026, 05:02 PM UTC

1. investigating Aug 04, 2026, 05:00 PM UTC

   Radware Cloud WAF service experienced a brief service impacting event that might affect the region(s) shown below. SINGAPORE/HONG KONG TIMEFRAME: 15:05 to 15:15 UTC All services remain stable. Radware is investigating and will continue to update this page. For additional questions please contact us via the support portal at https://support.radware.com/

2. resolved Aug 04, 2026, 05:02 PM UTC

   This incident has been resolved.

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Started Jul 10, 2026, 06:43 PM UTC· resolved Jul 10, 2026, 06:56 PM UTC

1. investigating Jul 10, 2026, 06:43 PM UTC

   Radware Cloud WAF service is currently experiencing a service impact event Bogota Pop. Radware is working to restore service as soon as possible and apologies for any inconvenience that may cause. For additional questions please contact us via the support portal at https://support.radware.com/

2. identified Jul 10, 2026, 06:48 PM UTC

   The issue has been identified and a fix is being implemented.

3. identified Jul 10, 2026, 06:50 PM UTC

   We are continuing to work on a fix for this issue.

4. monitoring Jul 10, 2026, 06:50 PM UTC

   A fix has been implemented and we are monitoring the results.

5. resolved Jul 10, 2026, 06:56 PM UTC

   This incident has been resolved.

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Started Jul 01, 2026, 11:24 PM UTC· resolved Jul 02, 2026, 04:06 AM UTC

1. investigating Jul 01, 2026, 11:24 PM UTC

   Radware Cloud WAF service is currently experiencing a service impact event in our Sydney PoP. Radware is working with the service provider to restore service as soon as possible and apologies for any inconvenience that may cause. For additional questions please contact us via the support portal at https://support.radware.com/

2. monitoring Jul 02, 2026, 01:41 AM UTC

   The services are stable and we are monitoring the situation.

3. resolved Jul 02, 2026, 04:06 AM UTC

   This incident has been resolved.

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Started Jun 10, 2026, 08:40 AM UTC· resolved Jun 10, 2026, 10:41 AM UTC

1. investigating Jun 10, 2026, 07:38 AM UTC

   Radware Cloud WAF service is currently experiencing a service impact event in South America (Santiago) that might affect the region shown below: South America (Santiago) Radware is working to restore service as soon as possible and apologies for any inconvenience that may cause. For additional questions please contact us via the support portal at https://support.radware.com/

2. identified Jun 10, 2026, 10:39 AM UTC

   The issue has been identified and a fix is being implemented.

3. monitoring Jun 10, 2026, 10:40 AM UTC

   A fix has been implemented and we are monitoring the results.

4. resolved Jun 10, 2026, 10:41 AM UTC

   This incident has been resolved.

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Started Jun 01, 2026, 04:54 PM UTC· resolved Jun 01, 2026, 06:51 PM UTC

1. investigating Jun 01, 2026, 04:54 PM UTC

   Radware Cloud WAF service is currently experienced a brief service impact event that might affect the region(s) shown below. ASHBURN CWAAP Radware is working to investigate, and apologizes for any inconvenience that may cause. For additional questions please contact us via the support portal at https://support.radware.com/

2. identified Jun 01, 2026, 05:05 PM UTC

   The issue has been identified and a fix is being implemented.

3. monitoring Jun 01, 2026, 05:07 PM UTC

   A fix has been implemented and we are monitoring the results.

4. resolved Jun 01, 2026, 06:51 PM UTC

   This incident has been resolved.

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Started Jun 01, 2026, 08:47 AM UTC· resolved Jun 01, 2026, 09:26 AM UTC

1. investigating Jun 01, 2026, 08:47 AM UTC

   Radware is investigating an issue with the Cloud Unified Portal. Impact: Cloud Unified Portal intermittent availability and actions might be taken longer. No impact on traffic - protection is fully active. Radware is working to restore service as soon as possible and apologies for any inconvenience that may cause. For additional questions please contact us via the support portal at https://support.radware.com/

2. monitoring Jun 01, 2026, 09:05 AM UTC

   A fix has been implemented and we are monitoring the results.

3. resolved Jun 01, 2026, 09:26 AM UTC

   This incident has been resolved.

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Started May 30, 2026, 07:34 AM UTC· resolved May 31, 2026, 04:35 PM UTC

1. investigating May 30, 2026, 07:34 AM UTC

   Radware is investigating an issue with the Cloud WAF Asia Pacific (Hong Kong) infrastructure. Impact: Cloud WAF self-service and on-boarding of new applications are intermittently unavailable. No impact on traffic - routing and protection are fully active. Radware is working to restore service as soon as possible and apologies for any inconvenience that may cause. For additional questions please contact us via the support portal at https://support.radware.com/

2. investigating May 30, 2026, 08:06 AM UTC

   We are continuing to investigate this issue.

3. investigating May 30, 2026, 09:03 AM UTC

   Radware is currently investigating an issue affecting the Cloud WAF Asia Pacific (Hong Kong) infrastructure. Impact: Cloud WAF Self-Service and onboarding of new applications may be intermittently unavailable. While traffic routing and protection services remain active, some customers may experience traffic-related issues. Radware is actively working to restore full service as quickly as possible and apologizes for any inconvenience this may cause. If you experience any service degradation or traffic-related issues, please contact Radware Support immediately and open a Priority 1 (P1) support case for prompt assistance. For additional questions, please contact us via the support portal at https://support.radware.com/.

4. identified May 30, 2026, 10:08 AM UTC

   The issue has been identified and a fix is being implemented.

5. monitoring May 30, 2026, 10:11 AM UTC

   The issue has been identified within the data center in HKG. As a mitigation measure, traffic was diverted from HKG to the redundant PoP.

6. resolved May 31, 2026, 04:35 PM UTC

   This incident has been resolved.

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Started May 14, 2026, 10:15 AM UTC· resolved May 14, 2026, 10:40 AM UTC

1. investigating May 14, 2026, 07:36 AM UTC

   Radware is currently investigating a self-service issue affecting applications utilizing MAA and BOM. Impact: Intermittent availability and accessibility issues within the self-service portal applications. No impact on customer traffic or protection services — mitigation and security services remain fully operational. Radware is actively working to restore full service functiona Radware is working to restore service as soon as possible and apologies for any inconvenience that may cause. For additional questions please contact us via the support portal at https://support.radware.com/

2. identified May 14, 2026, 09:57 AM UTC

   The issue has been identified and a fix is being implemented.

3. monitoring May 14, 2026, 10:46 AM UTC

   A fix has been implemented and we are monitoring the results.

4. resolved May 14, 2026, 10:47 AM UTC

   This incident has been resolved.

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Started May 12, 2026, 06:24 PM UTC· resolved May 13, 2026, 07:02 PM UTC

1. investigating May 12, 2026, 06:24 PM UTC

   Radware Cloud WAF service is currently experiencing a service impact event in the region(s) shown below. TAIPEI (TPE) Radware is working to restore service as soon as possible and apologies for any inconvenience that may cause. For additional questions please contact us via the support portal at https://support.radware.com/

2. identified May 12, 2026, 06:34 PM UTC

   Radware is investigating this issue, issue appears related only to managment and not to any data path. No service impact to customers has been detected.

3. investigating May 12, 2026, 06:50 PM UTC

   Radware continues to investigate potential outage condition on Taipei CWAF PoP.

4. monitoring May 12, 2026, 07:10 PM UTC

   Radware is seeing all devices inside the TPE PoP accessible and responding again at this time.

5. resolved May 13, 2026, 07:02 PM UTC

   This incident has been resolved.

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Started May 04, 2026, 08:24 PM UTC· resolved May 05, 2026, 03:33 PM UTC

1. investigating May 04, 2026, 08:24 PM UTC

   Radware is investigating an issue with a core device on the Middle East (Tel Aviv-5) pop shown below. Customers may observe non-service impacting global routing changes to the traffic of their applications. For additional questions please contact us via the support portal at https://support.radware.com/

2. identified May 05, 2026, 02:51 AM UTC

   The issue has been identified and a fix is being implemented.

3. monitoring May 05, 2026, 02:58 PM UTC

   A fix has been implemented and we are monitoring the results.

4. resolved May 05, 2026, 03:33 PM UTC

   This incident has been resolved.

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Started Apr 30, 2026, 08:51 AM UTC· resolved Apr 30, 2026, 01:30 PM UTC

1. investigating Apr 30, 2026, 08:51 AM UTC

   Radware Cloud WAF service in Asia Pacific (Hong Kong) is currently experiencing a service impact event. Radware is working with the service provider to restore service as soon as possible and apologies for any inconvenience that may cause. For additional questions please contact us via the support portal at https://support.radware.com/

2. identified Apr 30, 2026, 11:01 AM UTC

   The issue has been identified and a fix is being implemented.

3. monitoring Apr 30, 2026, 11:39 AM UTC

   A fix has been implemented and we are monitoring the results.

4. resolved May 03, 2026, 05:34 AM UTC

   This incident has been resolved.

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Started Feb 23, 2026, 08:08 PM UTC· resolved Feb 24, 2026, 04:00 AM UTC

1. investigating Feb 23, 2026, 08:08 PM UTC

   Radware Cloud WAF service experienced a service impact event. Between 18:50-1900 UTC Cloud WAAP a subset of applications in the below region may have experienced high latency or degredation. Frankfurt/Amsterdam Radware is investigating the interruption and apologized for any inconvenience that may cause. For additional questions please contact us via the support portal at https://support.radware.com/

2. monitoring Feb 23, 2026, 09:56 PM UTC

   This issue is currently under monitoring. No further impact is anticipated.

3. resolved Feb 24, 2026, 04:00 AM UTC

   This incident has been resolved.

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Started Feb 04, 2026, 04:43 PM UTC· resolved Feb 04, 2026, 05:16 PM UTC

1. investigating Feb 04, 2026, 04:43 PM UTC

   Radware API for Unified Portal is currently unavailable. Radware is working to restore this functionality as soon as possible. Radware is working to restore service as soon as possible and apologies for any inconvenience that may cause. For additional questions please contact us via the support portal at https://support.radware.com/

2. identified Feb 04, 2026, 05:08 PM UTC

   The issue has been identified and a fix is being implemented.

3. resolved Feb 04, 2026, 05:16 PM UTC

   This incident has been resolved.

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Started Feb 04, 2026, 01:12 PM UTC· resolved Feb 04, 2026, 02:09 PM UTC

1. investigating Feb 04, 2026, 01:12 PM UTC

   Radware is investigating an issue with the Cloud CSMS Portal. Impact: Cloud CSMS Portal intermittent availability. No impact on traffic - protection is fully active. Radware is working to restore service as soon as possible and apologies for any inconvenience that may cause. For additional questions please contact us via the support portal at https://support.radware.com/

2. identified Feb 04, 2026, 01:28 PM UTC

   The issue has been identified and a fix is being implemented.

3. monitoring Feb 04, 2026, 01:53 PM UTC

   A fix has been implemented and we are monitoring the results.

4. resolved Feb 04, 2026, 02:09 PM UTC

   This incident has been resolved.

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Started Jan 16, 2026, 03:41 PM UTC· resolved Jan 16, 2026, 05:26 PM UTC

1. investigating Jan 16, 2026, 03:41 PM UTC

   Radware is investigating an issue with the Cloud WAF Portal. Impact: Cloud WAF/Unified Portal intermittent availability. No impact on traffic - protection is fully active. Radware is working to restore service as soon as possible and apologies for any inconvenience that may cause. For additional questions please contact us via the support portal at https://support.radware.com/

2. investigating Jan 16, 2026, 03:58 PM UTC

   We are continuing to investigate this issue. Please note that the Unified Portal is currently impacted, and not accessible. For any urgent requests please open a support case or contact Radware for immediate support.

3. identified Jan 16, 2026, 04:16 PM UTC

   The issue has been identified and a fix is being implemented.

4. monitoring Jan 16, 2026, 04:21 PM UTC

   A fix has been implemented and we are monitoring the results.

5. monitoring Jan 16, 2026, 04:21 PM UTC

   We are continuing to monitor for any further issues.

6. monitoring Jan 16, 2026, 05:25 PM UTC

   We are continuing to monitor for any further issues.

7. resolved Jan 16, 2026, 05:26 PM UTC

   This incident has been resolved.

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Started Jan 14, 2026, 10:20 AM UTC· resolved Jan 14, 2026, 11:30 AM UTC

1. investigating Jan 14, 2026, 10:20 AM UTC

   Radware is scheduling a planned activity on the South Africa (Kenya) Cloud WAF infrastructure. Impact: The South Africa (Kenya) CWAF pop may not be visible in the portal under "Origin Server Status". No impact on traffic - protection is fully active. For additional questions please contact us via the support portal at https://support.radware.com/

2. monitoring Jan 14, 2026, 10:45 AM UTC

   A fix has been implemented and we are monitoring the results.

3. resolved Jan 14, 2026, 11:30 AM UTC

   This incident has been resolved.

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Started Dec 30, 2025, 12:49 PM UTC· resolved Dec 30, 2025, 02:10 PM UTC

1. investigating Dec 30, 2025, 12:49 PM UTC

   Radware Cloud WAF service is currently experiencing a service impact event in the Middle East (Tel Aviv-4). Radware is working with the service provider to restore service as soon as possible and apologies for any inconvenience that may cause. For additional questions please contact us via the support portal at https://support.radware.com/

2. resolved Dec 30, 2025, 02:10 PM UTC

   This incident has been resolved.

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Started Dec 22, 2025, 06:19 AM UTC· resolved Dec 30, 2025, 12:38 PM UTC

1. investigating Dec 22, 2025, 06:19 AM UTC

   Radware Cloud WAF service is currently experiencing a service impact event in the Europe – Frankfurt (Amsterdam) that might affect the regions shown below. Radware is working to restore service as soon as possible and apologies for any inconvenience that may cause. For additional questions please contact us via the support portal at https://support.radware.com/

2. investigating Dec 22, 2025, 09:00 AM UTC

   We are continuing to investigate this issue.

3. identified Dec 22, 2025, 10:11 AM UTC

   The issue has been identified and a fix is being implemented.

4. identified Dec 22, 2025, 12:23 PM UTC

   We are continuing to work on a fix for this issue.

5. monitoring Dec 22, 2025, 01:02 PM UTC

   A fix has been implemented and we are monitoring the results.

6. resolved Dec 30, 2025, 12:38 PM UTC

   This incident has been resolved.

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Started Dec 09, 2025, 11:41 PM UTC· resolved Dec 09, 2025, 11:54 PM UTC

1. investigating Dec 09, 2025, 11:41 PM UTC

   Radware is investigating an issue with the Unifed Portal. Impact: Cloud WAF assets and events pages are not displaying data. No impact on traffic - protection is fully active. Radware is working to restore service as soon as possible and apologies for any inconvenience that may cause. For additional questions please contact us via the support portal at https://support.radware.com/

2. resolved Dec 09, 2025, 11:54 PM UTC

   This incident has been resolved.

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Started Dec 06, 2025, 06:41 AM UTC· resolved Dec 06, 2025, 10:43 AM UTC

1. investigating Dec 06, 2025, 06:41 AM UTC

   Radware is investigating an issue with the Cloud WAF self-service infrastructure. Impact: Cloud WAF self-service and on-boarding of new applications are intermittently unavailable. No impact on traffic - routing and protection are fully active. Radware is working to restore service as soon as possible and apologies for any inconvenience that may cause. For additional questions please contact us via the support portal at https://support.radware.com/

2. investigating Dec 06, 2025, 06:43 AM UTC

   We are continuing to investigate this issue.

3. identified Dec 06, 2025, 09:26 AM UTC

   Radware has identified the issue and i now working to restore service as soon as possible and apologies for any inconvenience that may cause. For additional questions please contact us via the support portal at https://support.radware.com/

4. monitoring Dec 06, 2025, 10:01 AM UTC

   A fix has been implemented and we are monitoring the results.

5. resolved Dec 06, 2025, 10:43 AM UTC

   This incident has been resolved.

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Started Nov 27, 2025, 10:50 AM UTC· resolved Nov 28, 2025, 09:53 AM UTC

1. identified Nov 27, 2025, 10:50 AM UTC

   We are investigating an issue where Security Events are not visible in the Cloud Portal. Please note: Protection remains fully operational No other services are affected. The issue has been identified and a fix is being implemented. We will share updates as they become available.

2. identified Nov 27, 2025, 11:48 AM UTC

   We are continuing to work on the fix.

3. monitoring Nov 27, 2025, 12:46 PM UTC

   A fix has been implemented and we are monitoring the results.

4. resolved Nov 28, 2025, 09:53 AM UTC

   This incident has been solved.

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Started Nov 14, 2025, 05:48 AM UTC· resolved Nov 14, 2025, 07:14 AM UTC

1. investigating Nov 14, 2025, 05:48 AM UTC

   Radware Cloud WAF service is currently experiencing a service impact event in the Asia Pacific (Tokyo-2) CWAF pop. Impact: customers may observe global routing changes to the traffic of their applications. Radware is working to restore service as soon as possible and apologies for any inconvenience that may cause. For additional questions please contact us via the support portal at https://support.radware.com/

2. monitoring Nov 14, 2025, 06:30 AM UTC

   A fix has been implemented and we are monitoring the results.

3. resolved Nov 14, 2025, 07:14 AM UTC

   This incident has been solved.

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Started Nov 01, 2025, 06:09 AM UTC· resolved Nov 01, 2025, 02:15 PM UTC

1. investigating Nov 01, 2025, 06:09 AM UTC

   Radware currently experiencing issues with the self-service functionality of the Radware Cloud BOTM service due to a disruption from a third-party provider. This issue is limited to the US region. Impact: Actions related to BOTM may fail within the portal. No impact on traffic - protection is fully active. Our engineering team is actively working with the third-party provider to restore full service as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. For additional questions please contact us via the support portal at https://support.radware.com/

2. investigating Nov 01, 2025, 08:35 AM UTC

   We are continuing to investigate this issue.

3. monitoring Nov 01, 2025, 01:07 PM UTC

   A fix has been implemented and we are monitoring the results.

4. resolved Nov 01, 2025, 02:15 PM UTC

   This incident has been resolved.

Read the full incident report →