Radware Cloud WAF incident
Radware Cloud BOTM Service – Self-Service Disruption (US Region Only)
Radware Cloud WAF experienced a notice incident on November 1, 2025 affecting BotManager, lasting 8h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 01, 2025, 06:09 AM UTC
Radware currently experiencing issues with the self-service functionality of the Radware Cloud BOTM service due to a disruption from a third-party provider. This issue is limited to the US region. Impact: Actions related to BOTM may fail within the portal. No impact on traffic - protection is fully active. Our engineering team is actively working with the third-party provider to restore full service as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. For additional questions please contact us via the support portal at https://support.radware.com/
- investigating Nov 01, 2025, 08:35 AM UTC
We are continuing to investigate this issue.
- monitoring Nov 01, 2025, 01:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 01, 2025, 02:15 PM UTC
This incident has been resolved.