Radar Outage History

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Radar had 14 outages in the last 2 years totaling 37h 9m of downtime — averaging 0.6 incidents per month.

There were 14 Radar outages since July 30, 2024 totaling 37h 9m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.radar.io

Minor June 26, 2026

Elevated API Latencies

Detected by Pingoru
Jun 26, 2026, 10:33 PM UTC
Resolved
Jun 26, 2026, 10:59 PM UTC
Duration
25m
Affected: Track verified APITrack APIWebhooksSearch APIsGeocoding APIsRouting APIsTrips APIsMaps APIs
Timeline · 5 updates
  1. investigating Jun 26, 2026, 10:33 PM UTC

    We're experiencing an elevated level of API latencies and are currently looking into the issue.

  2. monitoring Jun 26, 2026, 10:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 26, 2026, 10:49 PM UTC

    API latencies have returned to baseline, Webhooks are delayed

  4. monitoring Jun 26, 2026, 10:58 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 26, 2026, 10:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 22, 2026

Elevated Errors and p99 Latencies

Detected by Pingoru
Jun 22, 2026, 01:35 PM UTC
Resolved
Jun 22, 2026, 07:51 PM UTC
Duration
6h 15m
Affected: Track verified APITrack APISearch APIsGeocoding APIsRouting APIsTrips APIsMaps APIs
Timeline · 7 updates
  1. investigating Jun 22, 2026, 01:45 PM UTC

    We're experiencing an elevated level of p99 API latencies and are currently looking into the issue.

  2. investigating Jun 22, 2026, 02:18 PM UTC

    We continue to see elevated p99 latencies, while p50 and p95 are normal. We also observe that many services are having issues across the internet: https://downdetector.com/

  3. identified Jun 22, 2026, 02:26 PM UTC

    An upstream provider is experiencing an incident: https://www.cloudflarestatus.com/

  4. identified Jun 22, 2026, 02:35 PM UTC

    We are seeing recovery in our p99 latencies

  5. identified Jun 22, 2026, 02:53 PM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Jun 22, 2026, 03:56 PM UTC

    Our latencies are back to normal and we continue to monitor the upstream incident: https://www.cloudflarestatus.com/incidents/v3yl7jqmqj51

  7. resolved Jun 22, 2026, 07:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 3, 2026

Webhook deliveries are delayed

Detected by Pingoru
Jan 03, 2026, 10:11 PM UTC
Resolved
Jan 03, 2026, 10:39 PM UTC
Duration
27m
Affected: Webhooks
Timeline · 2 updates
  1. investigating Jan 03, 2026, 10:11 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 03, 2026, 10:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 2, 2026

Static IP webhook deliveries are backed up

Detected by Pingoru
Jan 02, 2026, 09:41 PM UTC
Resolved
Jan 03, 2026, 01:04 AM UTC
Duration
3h 23m
Affected: Webhooks
Timeline · 3 updates
  1. investigating Jan 02, 2026, 09:41 PM UTC

    Since 20:00 UTC downstream webhook calls that use Radar static IPs are delivering more slowly. The queue that delivers those calls is backed up. On-call engineers have added additional capacity and are continuing to increase capacity.

  2. monitoring Jan 03, 2026, 12:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 03, 2026, 01:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 19, 2025

Elevated API Errors

Detected by Pingoru
Dec 19, 2025, 05:32 PM UTC
Resolved
Dec 20, 2025, 12:56 AM UTC
Duration
7h 23m
Affected: Track verified APITrack APISearch APIsGeocoding APIsRouting APIsTrips APIsMaps APIs
Timeline · 4 updates
  1. identified Dec 19, 2025, 05:32 PM UTC

    We're experiencing an elevated level of API errors. The issue is related to a Cloudflare incident (https://www.cloudflarestatus.com/incidents/dz87vqwvl8wr).

  2. monitoring Dec 19, 2025, 06:32 PM UTC

    Cloudflare has implemented a fix and is monitoring the results.

  3. monitoring Dec 19, 2025, 09:43 PM UTC

    All services are operating normally. We are continuing to monitor for any further issues.

  4. resolved Dec 20, 2025, 12:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

Dashboard and reporting performance degraded

Detected by Pingoru
Oct 20, 2025, 10:44 AM UTC
Resolved
Oct 20, 2025, 10:42 PM UTC
Duration
11h 58m
Affected: Dashboard
Timeline · 6 updates
  1. investigating Oct 20, 2025, 10:44 AM UTC

    Reporting performance is degraded. This incident is related to an ongoing AWS service disruption and an earlier incident (https://status.radar.com/incidents/2w04wqy39ylw). We are investigating.

  2. identified Oct 20, 2025, 11:45 AM UTC

    Reports are loading intermittently, but performance is still degraded.

  3. identified Oct 20, 2025, 03:17 PM UTC

    Dashboard and reporting performance continues to be degraded. This incident is related to an ongoing AWS service disruption.

  4. monitoring Oct 20, 2025, 07:53 PM UTC

    Dashboard and reporting performance continues to be degraded. Data on some pages and reports is delayed, but catching up.

  5. monitoring Oct 20, 2025, 08:38 PM UTC

    Dashboard and reporting performance are now operational. Data on some pages and reports is delayed, but catching up.

  6. resolved Oct 20, 2025, 10:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025

Dashboard and integrations outage

Detected by Pingoru
Oct 20, 2025, 10:12 AM UTC
Resolved
Oct 20, 2025, 10:12 AM UTC
Duration
—
Affected: DashboardWebhooks
Timeline · 1 update
  1. resolved Oct 20, 2025, 10:12 AM UTC

    Between 08:24 and 09:34 UTC, integrations and webhooks were impacted by a major outage. Additionally, between 08:49 and 10:19 UTC, our dashboard was impacted by a major outage. APIs remained fully operational during this time. While integrations and most of the dashboard are operational, reporting performance may still be degraded. This incident was caused by an AWS service disruption, which has since been mitigated and is now recovering (https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-east-1::event/MULTIPLE_SERVICES/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE_BA540_514A652BE1A).

Read the full incident report →

Minor April 30, 2025

Locations, Usages, and Analytics pages timing out

Detected by Pingoru
Apr 30, 2025, 06:10 PM UTC
Resolved
Apr 30, 2025, 09:56 PM UTC
Duration
3h 45m
Affected: Dashboard
Timeline · 6 updates
  1. investigating Apr 30, 2025, 06:10 PM UTC

    The Locations page in the dashboard is loading slowly or timing out. However, the track API is operating normally. We are investigating the issue.

  2. investigating Apr 30, 2025, 06:17 PM UTC

    The Usage and Analytics pages in the dashboard are also loading slowly or timing out. We are continuing to investigate the issue.

  3. identified Apr 30, 2025, 06:52 PM UTC

    An AWS Athena service issue is impacting the queries that power the Locations, Usage, and Analytics pages. We are waiting for updates from AWS support.

  4. identified Apr 30, 2025, 07:26 PM UTC

    AWS support has informed us that they are continuing to work on a fix for this issue.

  5. monitoring Apr 30, 2025, 08:40 PM UTC

    This incident appears to be resolved, but we are waiting for confirmation from AWS support.

  6. resolved Apr 30, 2025, 09:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 25, 2025

Maps not loading when using the default Radar map style and older MapLibre versions

Detected by Pingoru
Apr 25, 2025, 01:53 PM UTC
Resolved
Apr 25, 2025, 02:55 PM UTC
Duration
1h 1m
Affected: Maps APIs
Timeline · 3 updates
  1. identified Apr 25, 2025, 01:53 PM UTC

    A code change that was deployed on April 24th evening ET resulted in map tiles not loading when using the default Radar map style and older MapLibre versions (3.x or earlier). This change is actively being reverted by the Radar engineering team.

  2. identified Apr 25, 2025, 02:30 PM UTC

    The fix is deploying to the production fleet.

  3. resolved Apr 25, 2025, 02:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 4, 2025

Elevated API latencies

Detected by Pingoru
Feb 04, 2025, 11:55 AM UTC
Resolved
Feb 04, 2025, 12:38 PM UTC
Duration
42m
Affected: Search APIsGeocoding APIs
Timeline · 3 updates
  1. investigating Feb 04, 2025, 11:55 AM UTC

    We're experiencing an elevated level of API latencies and are currently looking into the issue.

  2. monitoring Feb 04, 2025, 12:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 04, 2025, 12:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 2, 2025

Elevated API errors

Detected by Pingoru
Jan 02, 2025, 05:08 PM UTC
Resolved
Jan 02, 2025, 05:17 PM UTC
Duration
9m
Affected: Track API
Timeline · 5 updates
  1. investigating Jan 02, 2025, 05:08 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. identified Jan 02, 2025, 05:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 02, 2025, 05:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jan 02, 2025, 05:15 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jan 02, 2025, 05:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 28, 2024

Elevated API latency and errors

Detected by Pingoru
Dec 28, 2024, 10:06 PM UTC
Resolved
Dec 28, 2024, 10:57 PM UTC
Duration
50m
Timeline · 3 updates
  1. investigating Dec 28, 2024, 10:06 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 28, 2024, 10:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 28, 2024, 10:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 1, 2024

Elevated web SDK track latency

Detected by Pingoru
Sep 01, 2024, 07:20 PM UTC
Resolved
Sep 01, 2024, 07:40 PM UTC
Duration
20m
Affected: Track API
Timeline · 2 updates
  1. identified Sep 01, 2024, 07:48 PM UTC

    Latency is elevated for some web SDK track requests. The issue has been identified and a fix is being implemented.

  2. resolved Sep 01, 2024, 07:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 28, 2024

Elevated maps API errors

Detected by Pingoru
Aug 28, 2024, 11:15 AM UTC
Resolved
Aug 28, 2024, 11:39 AM UTC
Duration
24m
Affected: Maps APIs
Timeline · 3 updates
  1. investigating Aug 28, 2024, 11:15 AM UTC

    We're experiencing an elevated level of errors for maps and are currently looking into the issue.

  2. identified Aug 28, 2024, 11:22 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 28, 2024, 11:39 AM UTC

    This incident has been resolved.

Read the full incident report →