Radar incident

Dashboard and reporting performance degraded

Minor Resolved View vendor source →

Radar experienced a minor incident on October 20, 2025 affecting Dashboard, lasting 11h 58m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 10:44 AM UTC
Resolved
Oct 20, 2025, 10:42 PM UTC
Duration
11h 58m
Detected by Pingoru
Oct 20, 2025, 10:44 AM UTC

Affected components

Dashboard

Update timeline

  1. investigating Oct 20, 2025, 10:44 AM UTC

    Reporting performance is degraded. This incident is related to an ongoing AWS service disruption and an earlier incident (https://status.radar.com/incidents/2w04wqy39ylw). We are investigating.

  2. identified Oct 20, 2025, 11:45 AM UTC

    Reports are loading intermittently, but performance is still degraded.

  3. identified Oct 20, 2025, 03:17 PM UTC

    Dashboard and reporting performance continues to be degraded. This incident is related to an ongoing AWS service disruption.

  4. monitoring Oct 20, 2025, 07:53 PM UTC

    Dashboard and reporting performance continues to be degraded. Data on some pages and reports is delayed, but catching up.

  5. monitoring Oct 20, 2025, 08:38 PM UTC

    Dashboard and reporting performance are now operational. Data on some pages and reports is delayed, but catching up.

  6. resolved Oct 20, 2025, 10:42 PM UTC

    This incident has been resolved.