RackNerd Outage History

Started Nov 24, 2025, 11:16 PM UTC· resolved Nov 24, 2025, 11:16 PM UTC

1. resolved Nov 24, 2025, 11:16 PM UTC

   We are aware that DUB102KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with DUB102KVM. Our team is investigating this further. UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately.

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Started Nov 24, 2025, 08:41 PM UTC· resolved Nov 24, 2025, 08:41 PM UTC

1. resolved Nov 24, 2025, 08:41 PM UTC

   We are aware that SEA105KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Nov 24, 2025, 05:46 PM UTC· resolved Nov 24, 2025, 05:46 PM UTC

1. resolved Nov 24, 2025, 05:46 PM UTC

   We are aware that DOWN - SG6000-R Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Nov 24, 2025, 01:23 PM UTC· resolved Nov 24, 2025, 01:23 PM UTC

1. resolved Nov 24, 2025, 01:23 PM UTC

   We are aware that NYRN268KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Nov 24, 2025, 10:38 AM UTC· resolved Nov 24, 2025, 10:38 AM UTC

1. resolved Nov 24, 2025, 10:38 AM UTC

   We are aware that SJ253KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with SJ253KVM. Our team is investigating this further. UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately. UPDATE: It appears that SJ253KVM is experiencing intermittent issues again. Our engineers are performing additional diagnostic tests to identify the root cause and to get to the bottom of this. We sincerely apologize for the continued issues with this, and we will work to implement a permanent resolution ASAP. Thank you for your extended patience while we work on this. UPDATE: This is resolved at this time, and we are optimistically monitoring the server to ensure of its stability going forward. We sincerely appreciate your patience and understanding as we worked to resolve this issue. If you still encounter any issues as of now, please open a support ticket and we'd be happy to assist.

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Started Nov 24, 2025, 02:50 AM UTC· resolved Nov 24, 2025, 02:50 AM UTC

1. resolved Nov 24, 2025, 02:50 AM UTC

   We are currently investigating an issue affecting a specific IP range assigned to host node NYRN223KVM (192.3.187.x). Only VPS instances utilizing IPv4 addresses within this range may be experiencing intermittent connectivity or availability symptoms. All other ranges on this node remain unaffected. We will update this status incident once the routing issue has been corrected for this IP range. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Nov 23, 2025, 08:17 AM UTC· resolved Nov 23, 2025, 08:17 AM UTC

1. resolved Nov 23, 2025, 08:17 AM UTC

   We are aware that NYRN223KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Nov 23, 2025, 03:58 AM UTC· resolved Nov 23, 2025, 03:58 AM UTC

1. resolved Nov 23, 2025, 03:58 AM UTC

   We are aware that NYRN288KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Nov 23, 2025, 03:41 AM UTC· resolved Nov 23, 2025, 03:41 AM UTC

1. resolved Nov 23, 2025, 03:41 AM UTC

   We are aware that SJ253KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with SJ253KVM. Our team is investigating this further. UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately.

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Started Nov 21, 2025, 06:22 PM UTC· resolved Nov 21, 2025, 06:22 PM UTC

1. resolved Nov 21, 2025, 06:22 PM UTC

   We are aware that NYRN162KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Nov 21, 2025, 02:16 PM UTC· resolved Nov 21, 2025, 02:16 PM UTC

1. resolved Nov 21, 2025, 02:16 PM UTC

   We are aware that NYRYZEN109 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Nov 21, 2025, 01:26 AM UTC· resolved Nov 21, 2025, 01:26 AM UTC

1. resolved Nov 21, 2025, 01:26 AM UTC

   We are aware that NYRN285KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with NYRN285KVM. Our team is investigating this further. UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately.

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Started Nov 20, 2025, 07:39 PM UTC· resolved Nov 20, 2025, 07:39 PM UTC

1. resolved Nov 20, 2025, 07:39 PM UTC

   We are aware that SEA113KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Nov 19, 2025, 07:13 PM UTC· resolved Nov 19, 2025, 07:13 PM UTC

1. resolved Nov 19, 2025, 07:13 PM UTC

   We are aware that SEA119KVM,SEA105KVM,SEA161KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: SEA161KVM, SEA119KVM - These two host-nodes are back online. Please standby for further updates. UPDATE: This is now resolved for the pending one "SEA105KVM" as well . If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Nov 19, 2025, 08:00 AM UTC· resolved Nov 19, 2025, 08:00 AM UTC

1. resolved Nov 19, 2025, 08:00 AM UTC

   We are aware that SJ161KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Nov 19, 2025, 12:48 AM UTC· resolved Nov 19, 2025, 12:48 AM UTC

1. resolved Nov 19, 2025, 12:48 AM UTC

   We are aware that NYRN115KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Nov 18, 2025, 01:29 AM UTC· resolved Nov 18, 2025, 01:29 AM UTC

1. resolved Nov 18, 2025, 01:29 AM UTC

   We are aware that there is currently a partial network outage in our Amsterdam datacenter location impacting some routes. Our network engineering team is currently looking into this further. We will have more information on this shortly. UPDATE: This is now resolved. If you are still experiencing any issues, please open a support ticket and we'd be happy to assist.

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Started Nov 18, 2025, 12:08 AM UTC· resolved Nov 18, 2025, 12:08 AM UTC

1. resolved Nov 18, 2025, 12:08 AM UTC

   We are aware that LAXSSD4050nerd6DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Nov 17, 2025, 04:23 PM UTC· resolved Nov 17, 2025, 04:23 PM UTC

1. resolved Nov 17, 2025, 04:23 PM UTC

   We are aware of the recent instability issues NYRN285KVM has faced, and we're currently working with the New York datacenter on-site team on implementing a permanent resolution for this node, including several hardware replacements to help with stability. Another update will be posted as soon as additional information becomes available. Thank you for your patience. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Nov 17, 2025, 12:07 PM UTC· resolved Nov 17, 2025, 12:07 PM UTC

1. resolved Nov 17, 2025, 12:07 PM UTC

   We are aware that NYRN285KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with NYRN285KVM. Our team is investigating this further. UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately.

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Started Nov 17, 2025, 09:57 AM UTC· resolved Nov 17, 2025, 09:57 AM UTC

1. resolved Nov 17, 2025, 09:57 AM UTC

   We are aware that NYRYZEN100 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Nov 16, 2025, 06:42 PM UTC· resolved Nov 16, 2025, 06:42 PM UTC

1. resolved Nov 16, 2025, 06:42 PM UTC

   We are aware that DAL136KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Nov 16, 2025, 02:16 PM UTC· resolved Nov 16, 2025, 02:16 PM UTC

1. resolved Nov 16, 2025, 02:16 PM UTC

   We are aware that NYRN285KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Nov 15, 2025, 09:59 PM UTC· resolved Nov 15, 2025, 09:59 PM UTC

1. resolved Nov 15, 2025, 09:59 PM UTC

   We are aware that 'LAXSSD5805nerd2DC02, LAXSSD1081nerd2DC02, LAXSSD6020nerd7DC02, DC02LAXSSD1070nerd2, LAXSSD7002nerd2DC02' is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Nov 15, 2025, 10:03 AM UTC· resolved Nov 15, 2025, 10:03 AM UTC

1. resolved Nov 15, 2025, 10:03 AM UTC

   We are aware that FIBER21-R Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are aware that FIBER21-R Shared Hosting Server is currently experiencing connectivity issues again. The team is diligently looking into it and updates will be posted on this matter. UPDATE: This is now resolved and the server is back online. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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