RackNerd Outage History
RackNerd degraded · 1 active incident View live status →Pingoru has recorded 2,054 incidents for RackNerd: 1,270 in the last 12 months and 320 in the last 90 days.
Incidents, newest first
Minor March 25, 2026 Scheduled Maintenance - Chicago Datacenter – Chicago Datacenter
Started Mar 25, 2026, 08:49 AM UTC· resolved Mar 25, 2026, 08:49 AM UTC
- resolved Mar 25, 2026, 08:49 AM UTC
As previously communicated to affected customers via email, the following nodes will be undergoing a scheduled maintenance window shortly: CHI174KVM, CHI175KVM Our team will be closely monitoring throughout this process, and will work closely with the on-site datacenter team to minimize disruption. We will update this status incident once the maintenance window is fully completed. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 25, 2026 OUTAGE - DC03LA183KVM – Los Angeles Datacenter
Started Mar 25, 2026, 08:22 AM UTC· resolved Mar 25, 2026, 08:22 AM UTC
- resolved Mar 25, 2026, 08:22 AM UTC
We are aware that DC03LA183KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 25, 2026 OUTAGE - NYRN232KVM – New York Datacenter
Started Mar 25, 2026, 02:44 AM UTC· resolved Mar 25, 2026, 02:44 AM UTC
- resolved Mar 25, 2026, 02:44 AM UTC
We are aware that NYRN232KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 24, 2026 OUTAGE - DC03LA220KVM – Los Angeles Datacenter
Started Mar 24, 2026, 04:12 PM UTC· resolved Mar 24, 2026, 04:12 PM UTC
- resolved Mar 24, 2026, 04:12 PM UTC
We are aware that DC03LA220KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 24, 2026 OUTAGE - DAL175KVM – Dallas Datacenter
Started Mar 24, 2026, 03:35 PM UTC· resolved Mar 24, 2026, 03:35 PM UTC
- resolved Mar 24, 2026, 03:35 PM UTC
We are aware that DAL175KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with DAL175KVM. Our team is investigating this further. UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately.
Minor March 24, 2026 OUTAGE - DC03LA178KVM – Los Angeles Datacenter
Started Mar 24, 2026, 07:42 AM UTC· resolved Mar 24, 2026, 07:42 AM UTC
- resolved Mar 24, 2026, 07:42 AM UTC
We are aware that DC03LA178KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 23, 2026 OUTAGE - ATL120KVM – Atlanta Datacenter
Started Mar 23, 2026, 09:25 PM UTC· resolved Mar 23, 2026, 09:25 PM UTC
- resolved Mar 23, 2026, 09:25 PM UTC
We are aware that ATL120KVM is currently experiencing issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE 7:32 PM PDT: We are continuing to investigate the issues impacting ATL120KVM. Our team has identified this as a hardware-related issue requiring physical intervention. We are coordinating with the Atlanta datacenter remote hands team and have provided detailed instructions to them, to assist with remediation. Based on our prior experience coordinating with the ATL facility’s remote hands team, timelines can vary, and as a worst-case expectation, resolution may extend into tomorrow while these steps are carried out. We will continue to provide updates as progress is made. We appreciate your patience and understanding. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 23, 2026 OUTAGE - 7950XCHI300 – Chicago Datacenter
Started Mar 23, 2026, 06:55 PM UTC· resolved Mar 23, 2026, 06:55 PM UTC
- resolved Mar 23, 2026, 06:55 PM UTC
We are aware that 7950XCHI300 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 23, 2026 OUTAGE - NYRN163KVM – New York Datacenter
Started Mar 23, 2026, 10:41 AM UTC· resolved Mar 23, 2026, 10:41 AM UTC
- resolved Mar 23, 2026, 10:41 AM UTC
We are aware that NYRN163KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 23, 2026 OUTAGE - NYRN269KVM – New York Datacenter
Started Mar 23, 2026, 07:51 AM UTC· resolved Mar 23, 2026, 07:51 AM UTC
- resolved Mar 23, 2026, 07:51 AM UTC
We are aware that NYRN269KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 23, 2026 OUTAGE - NYRN163KVM – New York Datacenter
Started Mar 23, 2026, 02:18 AM UTC· resolved Mar 23, 2026, 02:18 AM UTC
- resolved Mar 23, 2026, 02:18 AM UTC
We are aware that NYRN163KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with NYRN163KVM. Our team is investigating this further. UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately.
Minor March 22, 2026 OUTAGE - ATL120KVM – Atlanta Datacenter
Started Mar 22, 2026, 08:48 PM UTC· resolved Mar 22, 2026, 08:48 PM UTC
- resolved Mar 22, 2026, 08:48 PM UTC
We are aware that ATL120KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 22, 2026 OUTAGE - CHI155KVM – Chicago Datacenter
Started Mar 22, 2026, 10:22 AM UTC· resolved Mar 22, 2026, 10:22 AM UTC
- resolved Mar 22, 2026, 10:22 AM UTC
We are aware that CHI155KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: After extensive troubleshooting and replacing several hardware components, we are nearing a resolution on this node and appreciate your patience. We will provide additional updates shortly. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 22, 2026 OUTAGE - DC03LA154KVM – Los Angeles Datacenter
Started Mar 22, 2026, 02:13 AM UTC· resolved Mar 22, 2026, 02:13 AM UTC
- resolved Mar 22, 2026, 02:13 AM UTC
We are aware that DC03LA154KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 21, 2026 OUTAGE - SJ115KVM – San Jose Datacenter
Started Mar 21, 2026, 07:52 AM UTC· resolved Mar 21, 2026, 07:52 AM UTC
- resolved Mar 21, 2026, 07:52 AM UTC
We are aware that SJ115KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 20, 2026 OUTAGE - ASH128KVM – Ashburn Datacenter
Started Mar 20, 2026, 11:00 AM UTC· resolved Mar 20, 2026, 11:00 AM UTC
- resolved Mar 20, 2026, 11:00 AM UTC
We are aware that ASH128KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 20, 2026 OUTAGE - LAXSSD6017nerd7DC02 – Los Angeles DC-02
Started Mar 20, 2026, 08:20 AM UTC· resolved Mar 20, 2026, 08:20 AM UTC
- resolved Mar 20, 2026, 08:20 AM UTC
We are aware that LAXSSD6017nerd7DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with LAXSSD6017nerd7DC02. Our team is investigating this further. UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately.
Minor March 20, 2026 OUTAGE - SJ247KVM – San Jose Datacenter
Started Mar 20, 2026, 05:37 AM UTC· resolved Mar 20, 2026, 05:37 AM UTC
- resolved Mar 20, 2026, 05:37 AM UTC
We are aware that SJ247KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 19, 2026 OUTAGE - LAXSSD9005nerd8DC02 – Los Angeles DC-02
Started Mar 19, 2026, 02:44 AM UTC· resolved Mar 19, 2026, 02:44 AM UTC
- resolved Mar 19, 2026, 02:44 AM UTC
We are aware that LAXSSD9005nerd8DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 18, 2026 OUTAGE - SJ195KVM – San Jose Datacenter
Started Mar 18, 2026, 06:53 PM UTC· resolved Mar 18, 2026, 06:53 PM UTC
- resolved Mar 18, 2026, 06:53 PM UTC
We are aware that SJ195KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 18, 2026 OUTAGE - NYRN114KVM – New York Datacenter
Started Mar 18, 2026, 06:06 PM UTC· resolved Mar 18, 2026, 06:06 PM UTC
- resolved Mar 18, 2026, 06:06 PM UTC
We are aware that NYRN114KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 18, 2026 OUTAGE - NYRN115KVM – New York Datacenter
Started Mar 18, 2026, 08:19 AM UTC· resolved Mar 18, 2026, 08:19 AM UTC
- resolved Mar 18, 2026, 08:19 AM UTC
We are aware that NYRN115KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 18, 2026 Scheduled Maintenance - New York Datacenter – New York Datacenter
Started Mar 18, 2026, 07:50 AM UTC· resolved Mar 18, 2026, 07:50 AM UTC
- resolved Mar 18, 2026, 07:50 AM UTC
As previously communicated to affected customers via email, the following nodes will be undergoing a scheduled maintenance window shortly: NYRN228KVM, NYRN235KVM Our team will be closely monitoring throughout this process, and will work closely with the on-site datacenter team to minimize disruption. We will update this status incident once the maintenance window is fully completed. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 17, 2026 Scheduled Maintenance - Toronto Datacenter – Toronto Datacenter
Started Mar 17, 2026, 04:52 PM UTC· resolved Mar 17, 2026, 04:52 PM UTC
- resolved Mar 17, 2026, 04:52 PM UTC
As previously communicated to affected customers via email, the following nodes will be undergoing a scheduled maintenance window shortly: TOR113KVM, TOR115KVM, TOR118KVM, TOR119KVM Our team will be closely monitoring throughout this process, and will work closely with the on-site datacenter team to minimize disruption. We will update this status incident once the maintenance window is fully completed. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 17, 2026 Outage - NYRN101KVM – New York Datacenter
Started Mar 17, 2026, 02:32 PM UTC· resolved Mar 17, 2026, 02:32 PM UTC
- resolved Mar 17, 2026, 02:32 PM UTC
We are aware that NYRN101KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.