RackNerd Outage History

Started Jun 10, 2026, 03:26 PM UTC· resolved Jun 10, 2026, 03:26 PM UTC

1. resolved Jun 10, 2026, 03:26 PM UTC

   We are aware that CHI144KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Jun 10, 2026, 09:40 AM UTC· resolved Jun 10, 2026, 09:40 AM UTC

1. resolved Jun 10, 2026, 09:40 AM UTC

   We are aware that NYRN315KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Jun 09, 2026, 08:12 PM UTC· resolved Jun 09, 2026, 08:12 PM UTC

1. resolved Jun 09, 2026, 08:12 PM UTC

   We are aware that NYRN315KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Jun 09, 2026, 06:47 PM UTC· resolved Jun 09, 2026, 06:47 PM UTC

1. resolved Jun 09, 2026, 06:47 PM UTC

   We are aware that SJ246KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Jun 09, 2026, 06:28 PM UTC· resolved Jun 09, 2026, 06:28 PM UTC

1. resolved Jun 09, 2026, 06:28 PM UTC

   We are aware that SJ247KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Jun 09, 2026, 05:53 PM UTC· resolved Jun 09, 2026, 05:53 PM UTC

1. resolved Jun 09, 2026, 05:53 PM UTC

   We are aware that LAX011dc03WIN is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Jun 09, 2026, 04:58 PM UTC· resolved Jun 09, 2026, 04:58 PM UTC

1. resolved Jun 09, 2026, 04:58 PM UTC

   As a follow-up to our previous incident regarding the Los Angeles shared/reseller hosting network event on June 3rd, 2026: https://status.racknerd.com/incident/4091 Our network engineering team will be performing an emergency network upgrade in our Los Angeles location today between 10:00 AM and 12:00 PM PDT. This maintenance is being performed as part of continued fine-tuning and preventative network improvements following the recent DDoS-related event, with the goal of further strengthening mitigation capabilities and helping prevent similar situations from occurring in the future. During this maintenance window, shared/reseller hosting customers in our LA location may experience a brief period of high latency or network interruption. The expected interruption is approximately 5 minutes or less, though we will be doing everything possible to minimize any impact. We appreciate your patience and understanding while our network team completes this important preventative work. UPDATE: The maintenance in Los Angeles has been completed. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Jun 09, 2026, 01:01 PM UTC· resolved Jun 09, 2026, 01:01 PM UTC

1. resolved Jun 09, 2026, 01:01 PM UTC

   We are aware that 7950XSJ302 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Jun 09, 2026, 07:03 AM UTC· resolved Jun 09, 2026, 07:03 AM UTC

1. resolved Jun 09, 2026, 07:03 AM UTC

   We are aware that SEA103KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Jun 08, 2026, 08:12 PM UTC· resolved Jun 08, 2026, 08:12 PM UTC

1. resolved Jun 08, 2026, 08:12 PM UTC

   We are aware that DC03LA183KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Jun 08, 2026, 06:38 PM UTC· resolved Jun 08, 2026, 06:38 PM UTC

1. resolved Jun 08, 2026, 06:38 PM UTC

   We are aware that 7950XCHI303 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Jun 08, 2026, 01:06 PM UTC· resolved Jun 08, 2026, 06:52 PM UTC

1. resolved Jun 08, 2026, 01:06 PM UTC

   We are aware that NYRYZEN104 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

2. resolved Jun 08, 2026, 06:52 PM UTC

   We are aware that NYRYZEN104 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Jun 08, 2026, 06:09 AM UTC· resolved Jun 08, 2026, 06:09 AM UTC

1. resolved Jun 08, 2026, 06:09 AM UTC

   We are aware that LAXSSD6020DC03 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Jun 08, 2026, 02:30 AM UTC· resolved Jun 08, 2026, 02:30 AM UTC

1. resolved Jun 08, 2026, 02:30 AM UTC

   We are aware that DC03LA190KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Jun 07, 2026, 04:27 PM UTC· resolved Jun 07, 2026, 04:27 PM UTC

1. resolved Jun 07, 2026, 04:27 PM UTC

   We are aware that DC03LA177KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Jun 07, 2026, 02:22 PM UTC· resolved Jun 07, 2026, 02:22 PM UTC

1. resolved Jun 07, 2026, 02:22 PM UTC

   We are aware that 7950XSJ301 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Jun 07, 2026, 02:29 AM UTC· resolved Jun 07, 2026, 02:29 AM UTC

1. resolved Jun 07, 2026, 02:29 AM UTC

   We are aware that NYRYZEN104 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Jun 06, 2026, 10:14 PM UTC· resolved Jun 06, 2026, 10:14 PM UTC

1. resolved Jun 06, 2026, 10:14 PM UTC

   We are aware that DC03LA186KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Jun 06, 2026, 05:15 PM UTC· resolved Jun 06, 2026, 05:15 PM UTC

1. resolved Jun 06, 2026, 05:15 PM UTC

   We are aware that NYRN247KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE 12:30 PM PDT: The server is currently rebuilding the RAID array to ensure optimal performance. ETA for a full resolution is approximately 3-4 more hours from here. We appreciate your patience, and will update this status incident with more information once available. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Jun 06, 2026, 06:20 AM UTC· resolved Jun 06, 2026, 06:20 AM UTC

1. resolved Jun 06, 2026, 06:20 AM UTC

   We are aware that NYRN115KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Jun 05, 2026, 08:50 PM UTC· resolved Jun 05, 2026, 08:50 PM UTC

1. resolved Jun 05, 2026, 08:50 PM UTC

   We are aware that DAL109KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Jun 05, 2026, 04:26 PM UTC· resolved Jun 05, 2026, 04:26 PM UTC

1. resolved Jun 05, 2026, 04:26 PM UTC

   We have identified the recent recurring reboot/stability issues affecting DC03LA198KVM as being related to a faulty DIMM/RAM module. Our datacenter team is actively replacing the affected memory module now. VPS services hosted on this node may experience temporary downtime or brief interruptions while the hardware replacement is completed and the node is brought back online. We will continue monitoring the node closely after the replacement is complete to ensure stability has been fully restored. Further updates will be provided as more information becomes available. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Jun 05, 2026, 10:19 AM UTC· resolved Jun 05, 2026, 10:19 AM UTC

1. resolved Jun 05, 2026, 10:19 AM UTC

   We are aware that DAL108KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Jun 05, 2026, 01:49 AM UTC· resolved Jun 05, 2026, 01:49 AM UTC

1. resolved Jun 05, 2026, 01:49 AM UTC

   We are aware that 7950XASH102 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started Jun 04, 2026, 02:37 PM UTC· resolved Jun 04, 2026, 02:37 PM UTC

1. resolved Jun 04, 2026, 02:37 PM UTC

   We are aware that DC03LA214KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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