R2Capital experienced a minor incident on September 30, 2026, lasting 55m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 30, 2026, 01:10 PM UTC
We are investigating slower than usual response times.
- identified Sep 30, 2026, 01:58 PM UTC
The cause of the slower than usual response times has been identified: a temporary spike in processing volume. Requests are completing successfully, but some are taking longer than normal. We are working on restoring normal response times.
- monitoring Sep 30, 2026, 02:00 PM UTC
Response times returned to normal levels. We are monitoring to confirm the service remains stable before closing this incident.
- resolved Sep 30, 2026, 02:05 PM UTC
This incident has been resolved. Response times returned to normal and the service has been operating normally since. The slowdown was caused by a temporary spike in processing volume, and requests continued to be processed throughout.