Qvalent incident

Credit Card Processing Outage

Major Resolved View vendor source →

Qvalent experienced a major incident on July 4, 2018 affecting PayWay: General and QuickStream: General and 1 more component, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2018, 09:46 AM UTC
Resolved
Jul 04, 2018, 10:35 AM UTC
Duration
48m
Detected by Pingoru
Jul 04, 2018, 09:46 AM UTC

Affected components

PayWay: GeneralQuickStream: GeneralQuickStream: QuickgatewayQuickStream: QuickWeb and QuickConnectQuickStream: QuickVoiceQuickStream: QuickBatch

Update timeline

  1. identified Jul 04, 2018, 09:46 AM UTC

    Please note that we are currently experiencing issues processing credit card payments through multiple Qvalent products. We will provide an update once we have an ETA for resolution.

  2. resolved Jul 04, 2018, 10:35 AM UTC

    Please note that the issue has been resolved and credit card processing has now been restored.