Qvalent experienced a minor incident on October 22, 2019 affecting QuickSuper: General, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
QuickSuper: General
Update timeline
- monitoring Oct 22, 2019, 11:38 PM UTC
We are currently experiencing technical issues in processing payments. We expect this issue to be resolved soon, however, we will provide a further update at 1pm (AET) in the event a resolution has not been achieved. We apologise for any inconvenience caused, please check https://qvalent.statuspage.io/ for further updates.
- monitoring Oct 22, 2019, 11:43 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 23, 2019, 12:16 AM UTC
Normal processing has now resumed.