Qvalent incident

Processing Outage

Critical Resolved View vendor source →

Qvalent experienced a critical incident on February 1, 2024 affecting PayWay: General and QuickStream: General and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2024, 01:45 PM UTC
Resolved
Feb 01, 2024, 02:17 PM UTC
Duration
31m
Detected by Pingoru
Feb 01, 2024, 01:45 PM UTC

Affected components

PayWay: GeneralQuickStream: GeneraliLinkQuickSuper: GeneralPaymentsPlus: GeneralInvoice Finance

Update timeline

  1. investigating Feb 01, 2024, 01:45 PM UTC

    Please note that we are currently experiencing issues with multiple Qvalent products. We will provide an update once we have an ETA for resolution.

  2. identified Feb 01, 2024, 01:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 01, 2024, 01:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 01, 2024, 02:17 PM UTC

    This incident has been resolved.