Qvalent incident

Downstream Issues Impacting Qvalent Applications

Notice Resolved View vendor source →

Qvalent experienced a notice incident on December 10, 2025 affecting PayWay: General and QuickStream: General and 1 more component, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2025, 03:05 AM UTC
Resolved
Dec 10, 2025, 05:30 AM UTC
Duration
2h 24m
Detected by Pingoru
Dec 10, 2025, 03:05 AM UTC

Affected components

PayWay: GeneralQuickStream: GeneralPaymentsPlus: NPP PaymentsiLinkQuickSuper: GeneralPaymentsPlus: GeneralQuickStream: QuickgatewayPayWay: PayTo BillersQuickStream: REST APIQuickSuper: Osko Contributions

Update timeline

  1. investigating Dec 10, 2025, 03:05 AM UTC

    Please be advised that we are experiencing issues with some downstream systems, root cause unknown. While all Qvalent applications remain online, we are experiencing some degradation of service levels as a direct result of this issue.

  2. resolved Dec 10, 2025, 11:13 AM UTC

    The downstream issues have now been resolved and all Qvalent applications are operating at full capacity.