Quickpay incident

Connection issue to Nets platform.

Minor Resolved View vendor source →

Quickpay experienced a minor incident on May 21, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 07:07 AM UTC
Resolved
May 21, 2026, 07:07 AM UTC
Duration
Detected by Pingoru
May 21, 2026, 07:07 AM UTC

Update timeline

  1. resolved May 21, 2026, 07:07 AM UTC

    Type: Incident Duration: 6 hours and 53 minutes Affected Components: Payment May 21, 13:59:33 GMT+0 - Resolved - This incident has been resolved. May 21, 07:07:00 GMT+0 - Identified - Payments with Nets acquirer are currently having problems due to connection issue. We have reached out to Nets for status whom report back that they have problems with authorizations trafic. This affects acquirer Nets, NetsTeller, Bambora, Handelsbanken, Swedbank and Elavon We are currently investigating this incident. May 21, 09:12:25 GMT+0 - Identified - No further update from Nets yet but if you also have an agreement with Clearhaus we suggest untill this problem is solved to disabled nets as acquirer in settings -> acquirer to allow for those paying with visa-dankort to be sent towards Clearhaus instead (be aware of this might cause a higher card fee than dankort) May 21, 13:10:16 GMT+0 - Monitoring - We are seeing transactions through Nets' platform are starting to be successful again but will keep an eye on the progress.