Quickpay experienced a minor incident on September 3, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 03, 2026, 04:43 PM UTC
Type: Incident Duration: 3 hours and 31 minutes Affected Components: API, Payment Sep 3, 16:43:37 GMT+0 - Identified - We are experiencing an issue affecting Mastercard token creation during enrollment and payments using tokens, due to a connectivity issue with the external provider. Impact: \- Mastercard token creation during enrollment was affected \- Payments using impacted Mastercard tokens were also affected \- Visa and other payment methods were not affected We are in contact with our provider and waiting their findings. Sep 3, 20:14:58 GMT+0 - Resolved - This incident has been resolved.