Quickchat AI Outage History

Quickchat AI is up right now

Quickchat AI had 11 outages in the last 2 years — averaging 0.5 incidents per month.

There were 11 Quickchat AI outages since November 26, 2025. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.quickchat.ai

Minor June 12, 2026

Background services degraded performance

Detected by Pingoru
Jun 12, 2026, 07:30 AM UTC
Resolved
Jun 12, 2026, 07:30 AM UTC
Duration
—
Affected: ChatApp
Timeline · 2 updates
  1. identified Jun 12, 2026, 03:20 AM UTC

    Status: Identified During this window, our background services were running in a degraded state and customers using our HubSpot and Intercom integrations only may have experienced delays or missed updates flowing between Quickchat AI and those tools - including contact sync, conversation hand-offs, and activity events. The rest of the Quickchat AI platform - the chat widget, the dashboard, and all customer-facing AI conversations remained fully available throughout Affected components Chat (Degraded performance) App (Operational)

  2. resolved Jun 12, 2026, 07:30 AM UTC

    Status: Resolved All systems back to fully operational. No customer data was lost; queued work was processed once background services returned to normal. Affected components App (Operational) Chat (Operational)

Read the full incident report →

Minor May 27, 2026

Partial outage due to a running database reconfiguration process

Detected by Pingoru
May 27, 2026, 09:48 AM UTC
Resolved
May 27, 2026, 09:48 AM UTC
Duration
—
Affected: ChatApp
Timeline · 2 updates
  1. identified May 27, 2026, 09:34 AM UTC

    Status: Identified Partial outage due to a running database reconfiguration process Affected components App (Partial outage) Chat (Partial outage)

  2. resolved May 27, 2026, 09:48 AM UTC

    Status: Resolved All traffic back to normal Affected components App (Operational) Chat (Operational)

Read the full incident report →

Minor April 29, 2026

Partial downtime due to Cloudflare rate limiting

Detected by Pingoru
Apr 29, 2026, 08:17 AM UTC
Resolved
Apr 29, 2026, 08:17 AM UTC
Duration
—
Affected: ChatApp
Timeline · 2 updates
  1. identified Apr 29, 2026, 08:04 AM UTC

    Status: Identified Partial outage across all services Affected components Chat (Partial outage) App (Partial outage)

  2. resolved Apr 29, 2026, 08:17 AM UTC

    Status: Resolved All operation back to normal Affected components Chat (Operational) App (Operational)

Read the full incident report →

Minor March 26, 2026

Partial OpenAI outage

Detected by Pingoru
Mar 26, 2026, 11:04 PM UTC
Resolved
Mar 26, 2026, 11:04 PM UTC
Duration
—
Affected: Chat
Timeline · 3 updates
  1. identified Mar 26, 2026, 09:27 PM UTC

    Status: Identified A proportion of chat messages are unanswered due to OpenAI's outage (https://status.openai.com/) Affected components Chat (Partial outage)

  2. monitoring Mar 26, 2026, 10:16 PM UTC

    Status: Monitoring A proportion of AI messages is still affected. Monitor the OpenAI incident here: https://status.openai.com/incidents/01KMP0CDV3T8QX1YPXHQMRN2EP Affected components Chat (Degraded performance)

  3. resolved Mar 26, 2026, 11:04 PM UTC

    Status: Resolved No more impact on AI responses Affected components Chat (Operational)

Read the full incident report →