Quickchat AI Outage History
Quickchat AI is up right nowPingoru has recorded 10 incidents for Quickchat AI: 9 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 0 of 720 (0%) |
| May 2026 | 1 | 0 of 744 (0%) |
| June 2026 | 1 | 4 of 720 (1%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 152 (0%) |
Incidents, newest first
Minor June 12, 2026 Background services degraded performance 4h 10m Chat, App
Started Jun 12, 2026, 03:20 AM UTC· resolved Jun 12, 2026, 07:30 AM UTC
- identified Jun 12, 2026, 03:20 AM UTC
During this window, our background services were running in a degraded state and customers using our HubSpot and Intercom integrations only may have experienced delays or missed updates flowing between Quickchat AI and those tools - including contact sync, conversation hand-offs, and activity events. The rest of the Quickchat AI platform - the chat widget, the dashboard, and all customer-facing AI conversations remained fully available throughout
- resolved Jun 12, 2026, 07:30 AM UTC
All systems back to fully operational. No customer data was lost; queued work was processed once background services returned to normal.
Major May 27, 2026 Partial outage due to a running database reconfiguration process 14m Chat, App
Started May 27, 2026, 09:34 AM UTC· resolved May 27, 2026, 09:48 AM UTC
- identified May 27, 2026, 09:34 AM UTC
Partial outage due to a running database reconfiguration process
- resolved May 27, 2026, 09:48 AM UTC
All traffic back to normal
Major April 29, 2026 Partial downtime due to Cloudflare rate limiting 13m Chat, App
Started Apr 29, 2026, 08:04 AM UTC· resolved Apr 29, 2026, 08:17 AM UTC
- identified Apr 29, 2026, 08:04 AM UTC
Partial outage across all services
- resolved Apr 29, 2026, 08:17 AM UTC
All operation back to normal
Major March 26, 2026 Partial OpenAI outage 1h 27m Chat
Started Mar 26, 2026, 09:37 PM UTC· resolved Mar 26, 2026, 11:04 PM UTC
- identified Mar 26, 2026, 09:27 PM UTC
A proportion of chat messages are unanswered due to OpenAI's outage (https://status.openai.com/)
- monitoring Mar 26, 2026, 10:16 PM UTC
A proportion of AI messages is still affected. Monitor the OpenAI incident here: https://status.openai.com/incidents/01KMP0CDV3T8QX1YPXHQMRN2EP
- resolved Mar 26, 2026, 11:04 PM UTC
No more impact on AI responses
Major February 25, 2026 Hubspot integration downtime 27m Chat, App
Started Feb 25, 2026, 02:05 PM UTC· resolved Feb 25, 2026, 02:32 PM UTC
- investigating Feb 25, 2026, 02:05 PM UTC
We were not able to respond to user messages via the Hubspot integration
- resolved Feb 25, 2026, 02:32 PM UTC
Back to fully operational
Major January 20, 2026 Hubspot integration outage –
Started Jan 20, 2026, 06:48 PM UTC· resolved Jan 20, 2026, 06:48 PM UTC
No vendor updates were posted for this incident.
Major December 15, 2025 Downgraded performance due to database issues –
Started Dec 15, 2025, 11:46 AM UTC· resolved Dec 15, 2025, 11:46 AM UTC
No vendor updates were posted for this incident.
Critical November 25, 2025 Outage due to database overload –
Started Nov 25, 2025, 03:15 PM UTC· resolved Nov 25, 2025, 03:15 PM UTC
No vendor updates were posted for this incident.
Critical November 18, 2025 Global Cloudflare outage –
Started Nov 18, 2025, 11:50 AM UTC· resolved Nov 18, 2025, 11:50 AM UTC
No vendor updates were posted for this incident.
Minor October 23, 2025 Partial downtime due to a problematic database migration –
Started Oct 23, 2025, 12:30 PM UTC· resolved Oct 23, 2025, 12:30 PM UTC
No vendor updates were posted for this incident.