There were 3 Quickchat AI outages since February 25, 2026. Each is summarised below — incident details, duration, and resolution information.
Status: Identified Partial outage across all services Affected components Chat (Partial outage) App (Partial outage)
Status: Resolved All operation back to normal Affected components Chat (Operational) App (Operational)
Status: Identified A proportion of chat messages are unanswered due to OpenAI's outage (https://status.openai.com/) Affected components Chat (Partial outage)
Status: Monitoring A proportion of AI messages is still affected. Monitor the OpenAI incident here: https://status.openai.com/incidents/01KMP0CDV3T8QX1YPXHQMRN2EP Affected components Chat (Degraded performance)
Status: Resolved No more impact on AI responses Affected components Chat (Operational)
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