Quickchat AI experienced a minor incident on June 12, 2026 affecting Chat and App, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 12, 2026, 03:20 AM UTC
Status: Identified During this window, our background services were running in a degraded state and customers using our HubSpot and Intercom integrations only may have experienced delays or missed updates flowing between Quickchat AI and those tools - including contact sync, conversation hand-offs, and activity events. The rest of the Quickchat AI platform - the chat widget, the dashboard, and all customer-facing AI conversations remained fully available throughout Affected components Chat (Degraded performance) App (Operational)
- resolved Jun 12, 2026, 07:30 AM UTC
Status: Resolved All systems back to fully operational. No customer data was lost; queued work was processed once background services returned to normal. Affected components App (Operational) Chat (Operational)