Questline incident

Engage Sites - Degraded performance

Minor Resolved View vendor source →

Questline experienced a minor incident on July 21, 2016 affecting Engage Sites, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2016, 08:07 PM UTC
Resolved
Jul 21, 2016, 08:12 PM UTC
Duration
5m
Detected by Pingoru
Jul 21, 2016, 08:07 PM UTC

Affected components

Engage Sites

Update timeline

  1. investigating Jul 21, 2016, 08:07 PM UTC

    Beginning approximately 4:00pm EDT, Engage Sites began experiencing higher than normal latency and connection issues for some sites. In some cases, requests for web content may time out. Questline Operations staff is currently investigating the issue and additional updates will follow.

  2. resolved Jul 21, 2016, 08:12 PM UTC

    The issue has been corrected and all systems are performing normally as of 4:10pm EDT.