Questline incident

Engage Sites - Degraded performance

Major Resolved View vendor source →

Questline experienced a major incident on December 2, 2016 affecting Engage Sites, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2016, 03:15 PM UTC
Resolved
Dec 02, 2016, 06:19 PM UTC
Duration
3h 4m
Detected by Pingoru
Dec 02, 2016, 03:15 PM UTC

Affected components

Engage Sites

Update timeline

  1. investigating Dec 02, 2016, 03:15 PM UTC

    Beginning approximately 10:10am EST, Engage Sites began experiencing higher than normal latency for some sites. In some cases, requests for web content may time out. Questline Operations staff is currently investigating the issue and additional updates will follow.

  2. resolved Dec 02, 2016, 06:19 PM UTC

    All systems are operating normally.