Questline incident

Questline SFTP/MFT Connectivity Issues

Minor Resolved View vendor source →

Questline experienced a minor incident on December 20, 2016 affecting Questline SFTP/MFT (Managed File Transfers), lasting 2h 35m. The incident has been resolved; the full update timeline is below.

Started
Dec 20, 2016, 09:23 PM UTC
Resolved
Dec 20, 2016, 11:58 PM UTC
Duration
2h 35m
Detected by Pingoru
Dec 20, 2016, 09:23 PM UTC

Affected components

Questline SFTP/MFT (Managed File Transfers)

Update timeline

  1. identified Dec 20, 2016, 09:23 PM UTC

    Questline's SFTP and Managed File Transfer server at ftp.questline.com is currently experiencing sporadic network connectivity issues. Connections to the server may be intermittent or fail. Operations staff have identified a network hardware issue and are currently working to resolve.

  2. resolved Dec 20, 2016, 11:58 PM UTC

    Stop and Managed File Transfer access has been fully restored.