Questline experienced a minor incident on July 14, 2017 affecting Engage Web Portal and Engage API and 1 more component, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Engage Web PortalEngage APIEngage Outbound EmailEngage Sites
Update timeline
- monitoring Jul 14, 2017, 01:55 PM UTC
Due to a vendor outage, Engage is experiencing problems when setting up standard campaigns. There is a work around available, please contact support if you have an urgent need to set up a standard campaign. All other Engage systems are currently functioning. We are monitoring the situation and will provide updates as they become available. Thank you for your consideration.
- resolved Jul 14, 2017, 02:12 PM UTC
Our vendor has resolved their issue, and Engage is now fully operational. We will continue to monitor the situation. Thank you for your patience.