Questline incident

Engage email deployments on hold

Major Resolved View vendor source →

Questline experienced a major incident on November 29, 2018 affecting Engage Outbound Email, lasting 7h 17m. The incident has been resolved; the full update timeline is below.

Started
Nov 29, 2018, 03:48 PM UTC
Resolved
Nov 29, 2018, 11:06 PM UTC
Duration
7h 17m
Detected by Pingoru
Nov 29, 2018, 03:48 PM UTC

Affected components

Engage Outbound Email

Update timeline

  1. investigating Nov 29, 2018, 03:48 PM UTC

    We're experiencing email deployment delays in Engage. Standard and Newsletter campaign emails are on hold at this time. We are currently investigating the issue.

  2. resolved Nov 29, 2018, 11:06 PM UTC

    This incident has been resolved.