Questline incident

Questline CDN Networking issue

Major Resolved View vendor source →

Questline experienced a major incident on January 20, 2022 affecting Engage CDN (Content Delivery Network), lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2022, 04:08 PM UTC
Resolved
Jan 20, 2022, 04:31 PM UTC
Duration
22m
Detected by Pingoru
Jan 20, 2022, 04:08 PM UTC

Affected components

Engage CDN (Content Delivery Network)

Update timeline

  1. identified Jan 20, 2022, 04:08 PM UTC

    We have identified an issue with serving images on the Engage platform. Some requests for images are failing due do a networking issue. We are actively working to fix the problem.

  2. resolved Jan 20, 2022, 04:31 PM UTC

    Network capacity has been increased and CDN is now serving email images normally. We apologize for this inconvenience.